Title: Message while encoding
Last modified: January 20, 2023

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# Message while encoding

 *  Resolved [bonumaster](https://wordpress.org/support/users/bonumaster/)
 * (@bonumaster)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/message-while-encoding/)
 * Hi. We have added bunnycdn with shortcode via PHP shortcode in single.php and
   it is all working fine!!!. 
   The problem is the video is still encoding/processing
   in BunnyStream. So the video doesn’t show up frontend while it is processing.
   Can we show an alternative message that it is encoding? or some kind of please
   wait message? Thanks!

Viewing 1 replies (of 1 total)

 *  [paulam11](https://wordpress.org/support/users/paulam11/)
 * (@paulam11)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/message-while-encoding/#post-16393113)
 * Hello [@bonumaster](https://wordpress.org/support/users/bonumaster/)
 * Thanks for reaching out! We are not allowed to give support for the Pro version
   here due to WP.org rules. Could you open up a support ticket?
 * [https://my.prestomade.com/support/](https://my.prestomade.com/support/)
   Thank
   you.

Viewing 1 replies (of 1 total)

The topic ‘Message while encoding’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [paulam11](https://wordpress.org/support/users/paulam11/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/message-while-encoding/#post-16393113)
 * Status: resolved