Title: Meta Connection Issue – Native & Buffer
Last modified: February 16, 2024

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# Meta Connection Issue – Native & Buffer

 *  Resolved [brxdev](https://wordpress.org/support/users/brxdev/)
 * (@brxdev)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/meta-connection-issue-native-buffer-2/)
 * Dear Nelio Dev Team,
 * yesterday we did an update to from a much older version (early 2022) to your 
   latest version. Because of the update we had to reconnect all the social media
   accounts to resolve the red exclamation mark warning.
 * **Long story short: **We can not re-connect our Meta fan page with the current
   Nelio version.
 * When we try to connect our “fan page” via Meta (natively) we get an error that
   we don’t have the rights to integrate the page. Basically we don’t see any of
   our seven fan pages.
 * ![](https://i0.wp.com/i.postimg.cc/Qx2GM6v2/meta-issue1.png?ssl=1)
 * We revoked the business integration several times in order to create a new one
   during the linking/connecting process, but didn’t work. Still we don’t see any
   pages in the link process. We tried several combinations to see if it is related
   to Instagram / groups / pages, but it has no effect always the same issue.
 * ![](https://i0.wp.com/i.postimg.cc/C1WFGFzN/meta-issue2.png?ssl=1)
 * We also used an second admin/owner account which never had any business integration
   at all. Sill the same issue.
 * ![](https://i0.wp.com/i.postimg.cc/x8fWb82h/meta-issue3.png?ssl=1)
 * We have seen this support request: [https://wordpress.org/support/topic/it-seems-that-there-are-no-associated-pages-to-your-facebook-profile-or-that-you/](https://wordpress.org/support/topic/it-seems-that-there-are-no-associated-pages-to-your-facebook-profile-or-that-you/)
   which is exactly the same issue.
 * We also tried to use the buffer integration, but during our testing we ended 
   up in the same issue described in this support request: [https://wordpress.org/support/topic/permalinks-are-not-loading-on-facebook/](https://wordpress.org/support/topic/permalinks-are-not-loading-on-facebook/)
   Articles are going to be posted via Buffer but they don’t have a permalink in
   it resulting in just a post of the title.
 * It seems there is an issue with new version when it comes to a reconnect to meta.
 * **BTW: Other integrations like X and LinkedIn working as expected.**

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Antonio Villegas](https://wordpress.org/support/users/avillegasn/)
 * (@avillegasn)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/meta-connection-issue-native-buffer-2/#post-17431324)
 * We’ll continue the conversation through our support system. I answered you there.
 *  Plugin Author [Antonio Villegas](https://wordpress.org/support/users/avillegasn/)
 * (@avillegasn)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/meta-connection-issue-native-buffer-2/#post-17434472)
 * For the record, the problem is already solved.
 * The point is that Facebook’s API currently requires full access to be set in 
   New Pages Experience. If you only have access through Meta Business Suite, please
   follow the instructions for confirming access in New Pages Experience below:
    1. From Facebook, click your profile image in the top right and switch to your 
       Facebook page. 
    2. Once on your Facebook page, click the page image in the top right and select
       Settings & Privacy, then Settings. 
    3. From the left side menu, click on New Pages Experience. 
    4. Under Page Access, ensure your Facebook profile shows under People with Facebook
       Access and click on it.
    5. Confirm it says _This person has full control_.
    6. If you do not have access with full control and cannot add yourself, you’ll 
       need to ask another Facebook page owner or admin to add you and grant full control.
 * After that, the page should appear in Nelio Content when trying to connect it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Meta Connection Issue – Native & Buffer’ is closed to new replies.

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## Tags

 * [Facebook Pages](https://wordpress.org/support/topic-tag/facebook-pages/)

 * 2 replies
 * 2 participants
 * Last reply from: [Antonio Villegas](https://wordpress.org/support/users/avillegasn/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/meta-connection-issue-native-buffer-2/#post-17434472)
 * Status: resolved