Title: Metadata missing error message
Last modified: June 30, 2017

---

# Metadata missing error message

 *  Resolved [JKmrK](https://wordpress.org/support/users/jkmrk/)
 * (@jkmrk)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/metadata-missing-error-message/)
 * Greetings, Love the plugin – am using the paid Optimus HQ option. When I run 
   the bulk optimizer I receive an error message that reads “Metadata Missing” on
   23 files (out of hundreds optimized). I searched the KB and didn’t see anything
   relating to this problem. Any suggestions?
    -  This topic was modified 8 years, 10 months ago by [JKmrK](https://wordpress.org/support/users/jkmrk/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [codyarsenault](https://wordpress.org/support/users/codyarsenault/)
 * (@codyarsenault)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/metadata-missing-error-message/#post-9276956)
 * Do you have the “No deletion of image metadata” option unchecked in the Optimus
   plugin settings? For testing purposes, can you try checking that option and reoptimizing
   those images to see if you are still experiencing the issue?
 *  Thread Starter [JKmrK](https://wordpress.org/support/users/jkmrk/)
 * (@jkmrk)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/metadata-missing-error-message/#post-9278314)
 * Thanks for the quick reply [@codyarsenault](https://wordpress.org/support/users/codyarsenault/).
   I have tested your suggestion and run the plugin with the “No deletion of image
   metadata” checked and unchecked. The red “Metadata missing” warning pops-up in
   the bulk optimizer when I run it either way. It seems to only be affecting a 
   sub-set of mostly older images on my blog. Thanks in advance for any other suggestions.
 *  Thread Starter [JKmrK](https://wordpress.org/support/users/jkmrk/)
 * (@jkmrk)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/metadata-missing-error-message/#post-9278361)
 * Follow up – [@codyarsenault](https://wordpress.org/support/users/codyarsenault/)–
   It seems it may be some sort of database corruption issue on the WP side. I test
   deleted a couple of the images with the “Metadata missing” warning box, and it
   did not seem to delete the same images on the blog post where they were supposed
   to be attached. Possible image duplication in the WP CMS?
 *  [codyarsenault](https://wordpress.org/support/users/codyarsenault/)
 * (@codyarsenault)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/metadata-missing-error-message/#post-9278407)
 * Sounds like it could possibly be an issue on the WP side. Have you tried re-uploading
   one of the images using a different file name then optimizing? Or re-exporting
   the image, re-uploading it, and then optimizing it?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Metadata missing error message’ is closed to new replies.

 * ![](https://ps.w.org/optimus/assets/icon-256x256.png?rev=976959)
 * [Optimus - WordPress Image Optimizer](https://wordpress.org/plugins/optimus/)
 * [Support Threads](https://wordpress.org/support/plugin/optimus/)
 * [Active Topics](https://wordpress.org/support/plugin/optimus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/optimus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/optimus/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [codyarsenault](https://wordpress.org/support/users/codyarsenault/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/metadata-missing-error-message/#post-9278407)
 * Status: resolved