Title: Migrating Subscribers Error
Last modified: February 5, 2025

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# Migrating Subscribers Error

 *  Resolved [Omega](https://wordpress.org/support/users/blakoleander/)
 * (@blakoleander)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/)
 * Good day.
 * When I try to migrate subscribers from my wordpress.com site to my wordpress.
   org site, I get 2 errors
    1. when I try to use the csv file, it only migrates 13 out of my 61 subscribers
       and says the others failed
    2. when I use the “migrate subscribers from another wordpress.com site” link, it
       doesn’t actually show my wordpress.com site listed (it shows “no sites found”).
       However, if I got to my wordpress.com site and click the same link, I see my
       wordpress.org site listed… this shows that there *is* an active connection between
       the two, but I just can’t access my wordpress.com site from my wordpress.org
       site through jetpack.
 * Can anyone help with this?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [1 year, 4 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/#post-18290244)
 * Hi [@blakoleander](https://wordpress.org/support/users/blakoleander/)
 * Could you please post your sites URL’s here so that we can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
 * [https://jetpack.com/contact-support/?rel=support&hpi=1](https://jetpack.com/contact-support/?rel=support&hpi=1)
 * If you choose to reach out directly, please include a link to this thread.
 * Thanks!
 *  Thread Starter [Omega](https://wordpress.org/support/users/blakoleander/)
 * (@blakoleander)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/#post-18291528)
 * Good day.
   Thee *.com site is [http://omegawrites.wordpress.com](http://omegawrites.wordpress.com)
 * the *.org site is [http://chaufit.com/omegafrancis](http://chaufit.com/omegafrancis)
    -  This reply was modified 1 year, 4 months ago by [Omega](https://wordpress.org/support/users/blakoleander/).
 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [1 year, 4 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/#post-18293519)
 * Hi [@blakoleander](https://wordpress.org/support/users/blakoleander/)
 * You should be all set now, can you confirm that you see the subscribers on your.
   org site?
 *  Thread Starter [Omega](https://wordpress.org/support/users/blakoleander/)
 * (@blakoleander)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/#post-18297366)
 * Hi… I see all the subscribers.
 * Thank you so much 🙂
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/#post-18303349)
 * Hi there, [@blakoleander](https://wordpress.org/support/users/blakoleander/),
 * Thanks for confirming you’re all set! I also checked your Jetpack connection 
   to make sure all is working okay expected 🙂
 * This thread is marked as solved. If you have any further questions or need more
   help, you’re welcome to open another thread here. Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Migrating Subscribers Error’ is closed to new replies.

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## Tags

 * [migrate](https://wordpress.org/support/topic-tag/migrate/)
 * [migration](https://wordpress.org/support/topic-tag/migration/)
 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 5 replies
 * 3 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/migrating-subscribers-error/#post-18303349)
 * Status: resolved