Title: migration failed
Last modified: June 30, 2023

---

# migration failed

 *  Resolved [samu1theo](https://wordpress.org/support/users/samu1theo/)
 * (@samu1theo)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/migration-failed-29/)
 * The code: BMI-aw5ezRkz-50552

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [samu1theo](https://wordpress.org/support/users/samu1theo/)
 * (@samu1theo)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/migration-failed-29/#post-16859766)
 * Please Help…
 *  Thread Starter [samu1theo](https://wordpress.org/support/users/samu1theo/)
 * (@samu1theo)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/migration-failed-29/#post-16859767)
 * The Code : BMI-aw5ezRkz-50552
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/migration-failed-29/#post-16863786)
 * Hi [@samu1theo](https://wordpress.org/support/users/samu1theo/)
 * Your debug code, tells me that the backup was cancelled by Apache Web Server.
   
   It was most likely caused by KeepAliveTimeout directive in Apache configuration.
 * We have alternate backup method, that can bypass this limitation.
   Simply, follow
   below steps, there are also other things you can improve.
 * Please open first section of the plugin named: “What will be backed up?”
   Find
   subsection named: “Exclude by folder / file name (case-sensitive)”Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/migration-failed-29/#post-16883416)
 * Hey [@samu1theo](https://wordpress.org/support/users/samu1theo/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘migration failed’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/migration-failed-29/#post-16883416)
 * Status: resolved