Title: Migration failed
Last modified: September 2, 2021

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# Migration failed

 *  Resolved [michelemeek](https://wordpress.org/support/users/michelemeek/)
 * (@michelemeek)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-8/)
 * So when my admin set up the account, they put in an extra . in our domain name,
   which I was able to easily fix on Siteground. However, now when I try to migrate
   I get the error “While generating the transfer token, you have chosen to use 
   a different domain than the one currently used with your WordPress” and if I 
   proceed anyway, I get an error “Failed to complete WordPress installation on 
   the destination server. Destination responded with ‘ERROR: Site user not found’.
   Please retry with another transfer token.”
 * I tried to reach out to someone in support through my *paid* account, but I literally
   see no way to do that. Support just keeps looping me to FAQs and upgrades.
 * Maybe someone here can help?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Stoyan Georgiev](https://wordpress.org/support/users/stoyangeorgiev/)
 * (@stoyangeorgiev)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-8/#post-14834388)
 * Hey there [@michelemeek](https://wordpress.org/support/users/michelemeek/),
 * Can you try generating another transfer token and initiating the transfer again?
   Also, would it be possible to provide a site URL, so we can investigate the issue
   if you could initiate the transfer with a new token?
 * Kind regards,
    Stoyan
 *  Plugin Author [Stoyan Georgiev](https://wordpress.org/support/users/stoyangeorgiev/)
 * (@stoyangeorgiev)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-8/#post-14849585)
 * Marking as resolved due to no reply.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Migration failed’ is closed to new replies.

 * ![](https://ps.w.org/siteground-migrator/assets/icon.svg?rev=3447692)
 * [SiteGround Migrator](https://wordpress.org/plugins/siteground-migrator/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Stoyan Georgiev](https://wordpress.org/support/users/stoyangeorgiev/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-8/#post-14849585)
 * Status: resolved