Title: Migration website credentials error
Last modified: January 4, 2021

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# Migration website credentials error

 *  Resolved [bonjovi91](https://wordpress.org/support/users/bonjovi91/)
 * (@bonjovi91)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/migration-website-credentials-error-2/)
 * Hello,
 * I have migration Site A to Site B, but now Site B have WooCommerce Payments infor
   of Site A, & Site A lost it WooCommerce Payments.
 * How can I fix this error? How can I get WooCommerce Payments credentials back
   to site A? I have tried to disconnect jetpack account but still error

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/migration-website-credentials-error-2/#post-13863964)
 * Hey [@bonjovi91](https://wordpress.org/support/users/bonjovi91/),
 * This sounds like a mixup of your Jetpack blog_IDs, and it’s something we should
   be able to fix for you. Could you please post both site URLs here?
 * If you’d rather keep them private, please contact us at the form I’ve linked 
   [here](https://jetpack.com/contact-support/?rel=support&hpi=1). Make sure to 
   link this thread in your ticket and provide us with both site URLs.
 * Thanks!
 *  Thread Starter [bonjovi91](https://wordpress.org/support/users/bonjovi91/)
 * (@bonjovi91)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/migration-website-credentials-error-2/#post-13864817)
 * Thank you, I have contact the link you send. but yesterday, I have run a backup
   from clone site back to main site, after that the payment of WooCommerce Payments
   appear again, but jetpack is run in safemod & ask for reconnect. I have click
   on re-connect & now the payment is disappear again. I don’t know what to do anymore.
 * Here is my 2 url:
 * Now I checked email & see Tracy has helped me with the case by disconnecting 
   my site, maybe it is after I have fixed it myself. & now the WooCommerce Payments
   credential disappear again 🙂 will contact tracy to fix this.
 * Thank you,
    -  This reply was modified 5 years, 5 months ago by [bonjovi91](https://wordpress.org/support/users/bonjovi91/).
 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/migration-website-credentials-error-2/#post-13870858)
 * Yes, we suggest following up with our team via email/ticket.
 * We’re going to mark this ticket as resolved here as we’re already in touch via
   email.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Migration website credentials error’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/migration-website-credentials-error-2/#post-13870858)
 * Status: resolved