I am also looking for this feature.
Hello,
You can edit the file facebook-messenger-customer-chat.php and add the line : greeting_dialog_display=’hide’
after <div class=’fb-customerchat’
<div class='fb-customerchat'
greeting_dialog_display='hide'
attribution='wordpress'
attribution_version='1.8'
page_id=".fbmcc_sanitize_page_id(get_option( 'fbmcc_pageID' ))."
>
You can delay the chat greeting dialog load after a certain number of seconds. You need to add
greeting_dialog_delay=”10″
Change the number of seconds as you like 🙂
Hi @ervvan
Thank you for the reply!
I followed your suggestion by adding the line “greeting_dialog_display=’hide’” right after <div class=’fb-customerchat’; and then I cleaned up my cache and reactivate this FB chat plugin, however, the greeting bar at the bottom still shows while entering our website.
Here’s the screen capture of adding the line: https://drive.google.com/file/d/1AT3xtyDz8fkqDEssQ5sK8x04lgcU-avg/view?usp=sharing
Is there any step that I might have missed to make this change go live immediately?
Thanks in advance!
Wythe Chen
Hello @wythechen,
Have you deleted your site’s cache?
Do you also delete your browser’s cache?
Regards,
R1
I’m an idiot, I did delete my site’s cache but forgot to delete the browser’s cache. Now it works just as expected! Thank you soooo much, Ervvan!
