Title: minimum order quantity error
Last modified: March 14, 2019

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# minimum order quantity error

 *  [bluerose1981](https://wordpress.org/support/users/bluerose1981/)
 * (@bluerose1981)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/)
 * Hi. I notice a problem with your plugin. I set a minimum quantity to buy some
   products but the plugin does not take these minimums into consideration. In practice,
   a product that has a minimum order of 3 pieces instead reports a single piece
   within the abandoned order of your plugin. Can you help me solve this problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fminimum-order-quantity-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/#post-11325675)
 * Hi,
 * Sorry about the delay in response due to the weekend.
 * I have abandoned a cart on your website as a guest user and I will be checking
   the quantity once I will receive the automatic reminder email.
 * Can I know is there any plugin on your website which you are using to set the
   minimum quantity of the plugin?
 * Regards,
    Chetna Bhutka
 *  Thread Starter [bluerose1981](https://wordpress.org/support/users/bluerose1981/)
 * (@bluerose1981)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/#post-11330257)
 * we use official woocommerce min/max quantities plugin
 * [https://woocommerce.com/products/minmax-quantities/](https://woocommerce.com/products/minmax-quantities/)
 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/#post-11334018)
 * Hi,
 * Thank you for sharing URL of that plugin.
 * Can you share with us zip file of “Min/Max Quantities” plugin on “support at 
   tychesoftwares dot freshdesk dot com” email address? So, we can check the issue
   with this plugin.
 * Regards,
    Chetna Bhutka
 *  Thread Starter [bluerose1981](https://wordpress.org/support/users/bluerose1981/)
 * (@bluerose1981)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/#post-11342507)
 * Yesterday I sent you the plugin, did you receive it?
 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/#post-11352734)
 * Hi,
 * Yes, I received that and responded to you on our ticketing system.
 * I have tried to abandon a cart with minimum quantities which I have set through
   that plugin. And it is showing correctly on Abandoned Orders page. I will be 
   checking it tomorrow for the abandoned cart reminder email and inform you on 
   the same via our ticketing system.
 * Regards,
    Chetna Bhutka
    -  This reply was modified 7 years, 2 months ago by [chetnapatel](https://wordpress.org/support/users/chetnapatel/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘minimum order quantity error’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-abandoned-cart/assets/icon-256x256.png?rev=2369396)
 * [Abandoned Cart Lite for WooCommerce](https://wordpress.org/plugins/woocommerce-abandoned-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-abandoned-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/minimum-order-quantity-error/#post-11352734)
 * Status: not resolved