Title: Missing a temporary folder
Last modified: August 21, 2016

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# Missing a temporary folder

 *  Resolved [pulsewebdesigns](https://wordpress.org/support/users/pulsewebdesigns/)
 * (@pulsewebdesigns)
 * [13 years ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/)
 * It seems like a million people had this problem already, and some of them were
   able to fix it and others couldn’t. This just hit me today and I didn’t have 
   this problem before. I’ve been running WP for 2 mos with no issues prior. Here’s
   where I’m at…
 * I cannot install new plugins or upload new media. I get the very general error“
   Missing a temporary folder.”
 * I have tried to rectify this by creating a new temp folder called “tmp” in my
   root directory and pointing the php5.ini file to it. I believe (but I could be
   wrong) that I successfully attemted this because phpinfo() tells me:
 * Loaded Configuration File: /home/content/j/r/o/jroodman/html/php5.ini
    _ENV[“
   TMPDIR”] /var/chroot/home/content/j/r/o/jroodman/tmp
 * Any idea what might be causing this or can anyone figure out a solution? I’d 
   be very grateful. Thank you for your time.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [David Choi](https://wordpress.org/support/users/wpthemes777/)
 * (@wpthemes777)
 * [13 years ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/#post-3786231)
 * Check out phpinfo()’s value for
 * upload_tmp_dir
 * and see if that directory has the correct writable permission.
 *  Thread Starter [pulsewebdesigns](https://wordpress.org/support/users/pulsewebdesigns/)
 * (@pulsewebdesigns)
 * [13 years ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/#post-3786392)
 * Permissions for that folder are 775. Even when I set it to 777 I still get the
   same error.
 *  Thread Starter [pulsewebdesigns](https://wordpress.org/support/users/pulsewebdesigns/)
 * (@pulsewebdesigns)
 * [13 years ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/#post-3786426)
 * Digging further into this… I used the following script
 * <?php
    var_dump(ini_get(‘upload_tmp_dir’)); ?>
 * and the script returns “bool(false)” Theoretically that means upload_tmp_dir 
   has no value? How is that possible considering that phpinfo() tells me there 
   is a set tempdir?
 *  Thread Starter [pulsewebdesigns](https://wordpress.org/support/users/pulsewebdesigns/)
 * (@pulsewebdesigns)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/#post-3786538)
 * In case anyone encounters this issue, it’s definitely something to do with a 
   PHP setting on the server and has nothing to do with WordPress itself. I was 
   hosting on GoDaddy (who offered _zero_ support on this issue) and I managed to
   solve my problem by changing hosting providers (shameless plug coming) to Hostgator
   who even offered to migrate my site for me at no charge.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/#post-3786539)
 * We do keep telling people this but they frequently don’t seem to believe us. 
   🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing a temporary folder’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/missing-a-temporary-folder-18/#post-3786539)
 * Status: resolved

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