Title: Missing admin menu
Last modified: October 29, 2016

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# Missing admin menu

 *  Resolved [Austin Ginder](https://wordpress.org/support/users/austinginder/)
 * (@austinginder)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/missing-admin-menu/)
 * Typically on the backend there is TablePress admin menu like so: [https://cloudup.com/cqq2mJiVhEz](https://cloudup.com/cqq2mJiVhEz)
   with a directly link to it from the plugins: [https://cloudup.com/cB-TsbBFdLv](https://cloudup.com/cB-TsbBFdLv)
   however on one of my websites there is no admin menu link nor a link from the
   plugins: [https://cloudup.com/cq9a0WXFJ8c](https://cloudup.com/cq9a0WXFJ8c). 
   When I go to /wp-admin/admin.php?page=tablepress directly it gives me an error:
   Sorry, you are not allowed to access this page. Here is a list of everything 
   I tried so far.
    - Cloned the site to staging and disabled all plugins and activated a default
      theme
    - Enabled WP Debug, not seeing any errors
    - Not seeing any JS errors
    - Reinstalled plugin v1.7 manually
 * Any help or suggestions would be appreciated.

Viewing 11 replies - 16 through 26 (of 26 total)

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2

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-8599956)
 * Hi Alex,
 * that shouldn’t be necessary. It would be sufficient to delete the `tablepress_user_options`
   entry in the `wp_usermeta` database table for that user’s ID.
 * Regards,
    Tobias
 *  [astevens93](https://wordpress.org/support/users/astevens93/)
 * (@astevens93)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-8608894)
 * Hi Tobias, sorry for the slow response. Really appreciate your help here, that’s
   great thank you.
 * Alex
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-8608912)
 * Hi,
 * no problem, you are very welcome! 🙂 Good to hear that this helped!
 * Best wishes,
    Tobias
 *  [sethmorris1](https://wordpress.org/support/users/sethmorris1/)
 * (@sethmorris1)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9054021)
 * Tobias,
    I am on v. 4.7.4 WP, and am still unable to find the TablePress menu.
   I looked for the tablepress options in Options.php but it is not there. I also
   do not find TablePress options in the Pages editor
 * Any suggestions? I am the only user, and it is an administrator role.
 * Thanks in advance
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9058619)
 * Hi,
 * If possible, I’d like to take a direct look at this on your site. Could you therefore
   please create a temporary admin account for me and send me the details via email(
   the address is in the main plugin file “tablepress.php”)? That way, I can investigate
   this directly. Thanks!
 * Regards,
    Tobias
 *  [sunni148](https://wordpress.org/support/users/sunni148/)
 * (@sunni148)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9524554)
 * I new to WordPress – helping out a non-profit and I do not see an admin option.
   Trying to set-up automatic updates and cannot find the admin option to set this
   up. Running You are using WordPress 3.2.1.
 * Any assistance will be greatly appreciated.
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9527505)
 * Hi,
 * are you really using WordPress 3.2.1? That is totally outdated.
    You should set
   up a new site with the latest WordPress 4.8.2.
 * Regards,
    Tobias
 *  [sunni148](https://wordpress.org/support/users/sunni148/)
 * (@sunni148)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9528297)
 * As I said I inherited this and yes that is what I’m trying to do but there is
   admin function to download the update.
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9528470)
 * Hi,
 * TablePress is not compatible to a WordPress version that old.
    You should export
   your posts/pages/etc. to a XML file in WordPress, set up a new site and then 
   re-import it. Everything else would be very insecure.
 * When you then have installed the lastest WordPress, you can install TablePress
   as well.
 * Regards,
    Tobias
 *  [sunni148](https://wordpress.org/support/users/sunni148/)
 * (@sunni148)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9528568)
 * Thanks for your help. Unfortunately, I;m not that versed in WordPress. Do you
   know anyone that can do this for a fee or is there documentation? Don’t want 
   to lose all the content.
 * Thanks.
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9528688)
 * Hi,
 * please see e.g. [https://codex.wordpress.org/Main_Page](https://codex.wordpress.org/Main_Page)
   for some Documentation. Otherwise, you can also ask in the main support forums
   at [https://wordpress.org/support/](https://wordpress.org/support/)
 * Regards,
    Tobias

Viewing 11 replies - 16 through 26 (of 26 total)

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The topic ‘Missing admin menu’ is closed to new replies.

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 * 26 replies
 * 5 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/missing-admin-menu/page/2/#post-9528688)
 * Status: resolved