Title: Missing Alt tag attribute
Last modified: February 15, 2020

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# Missing Alt tag attribute

 *  Resolved [Ray](https://wordpress.org/support/users/burnimage/)
 * (@burnimage)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-alt-tag-attribute/)
 * I have the paid Pro version of FooGallery and Foobox. I have created my first
   gallery but the alt tag attribute is missing when I inspect the source code for
   the images in my gallery.
 * I very carefully set the title, caption and alt tag for every image in my media
   library.
 * How do I resolve this please?
 * Also, is your support ticket system for pro subscribers broken as I never get
   a reply?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-alt-tag-attribute%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [phillcoxon](https://wordpress.org/support/users/phillcoxon/)
 * (@phillcoxon)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-alt-tag-attribute/#post-12443612)
 * Hi [@burnimage](https://wordpress.org/support/users/burnimage/),
 * Thank you so much for bringing this to our attention – we’ve discovered our support
   form submission was broken. Support requests were being received on our fooplugins.
   com website but not being sent through to our helpdesk platform. 🙁
 * We’ve fixed this and have manually forwarded all pending requests through to 
   our helpdesk and will be responding as quickly as possible over the next few 
   days.
 * I’ve seen your request and will aim to respond to that tomorrow when we’re officially
   back in the office after the weekend.
 * Thanks so much again for bringing this to our attention so that we could fix 
   the support process.
 *  [phillcoxon](https://wordpress.org/support/users/phillcoxon/)
 * (@phillcoxon)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-alt-tag-attribute/#post-12462793)
 * Hi [@burnimage](https://wordpress.org/support/users/burnimage/),
 * As discussed in our emails the ALT tag is added to the  tag for each image rather
   than the  anchor link surrounding each image. So the alt tags are being correctly
   displayed in the HTML output.
 *  Thread Starter [Ray](https://wordpress.org/support/users/burnimage/)
 * (@burnimage)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-alt-tag-attribute/#post-12463750)
 * Hi Phill,
    Yes Indeed you are correct, they were there all along now you’ve shown
   me where they reside in the source code.
 * Also, to anyone else reading this, the support ticket system for Pro users is
   simply first class! There was a glitch in their system for a couple of days, 
   but all good now!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing Alt tag attribute’ is closed to new replies.

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## Tags

 * [alt](https://wordpress.org/support/topic-tag/alt/)
 * [attribute](https://wordpress.org/support/topic-tag/attribute/)
 * [tag](https://wordpress.org/support/topic-tag/tag/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ray](https://wordpress.org/support/users/burnimage/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/missing-alt-tag-attribute/#post-12463750)
 * Status: resolved