Title: Missing backups
Last modified: January 28, 2020

---

# Missing backups

 *  Resolved [bindebale](https://wordpress.org/support/users/bindebale/)
 * (@bindebale)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/missing-backups-3/)
 * Hi,
 * I’ve got some problem with restoring backups. They are displayed under existing
   ones, however when trying to restore one, I am receiving an error that file is
   perhaps invalid (because it’s 0 size). I haven’t deleted any data.
 * I’ve already tried adding “RewriteRule .* – [E=noabort:1]” rule to htaccess file
   and changing default WP scheduler. Also, everything has been working on same 
   server a few months ago.
 * Best
    Kuba
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-backups-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12377733)
 * Hi,
 * Can you manually check if the backup you are trying to restore is still available?
   
   If your backup is stored on your local server, you can find it in the “wp-content/
   updraft” of your WordPress install.
 * Regards,
    Bryle
 *  Thread Starter [bindebale](https://wordpress.org/support/users/bindebale/)
 * (@bindebale)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12381633)
 * Hi,
 * Unfortunately, there are no backup files (during creating one, I can see that
   files are being created, however then they disappear).
 *  Thread Starter [bindebale](https://wordpress.org/support/users/bindebale/)
 * (@bindebale)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12381635)
 * Here is folder content: [https://prnt.sc/qv48te](https://prnt.sc/qv48te)
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12381673)
 * Hi,
 * Please can you send us a copy of the backup log? So we can investigate further.
   
   Upload it a cloud storage like Dropbox or Google Drive and share the link here
   with us.
 * Regards,
    Bryle
 *  Thread Starter [bindebale](https://wordpress.org/support/users/bindebale/)
 * (@bindebale)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12393901)
 * Hi Bryle,
 * Sure, you can download it here: [https://drive.google.com/file/d/1jerTWw_khz1FSukNbMGSgXgV4ubONj5k/view?usp=sharing](https://drive.google.com/file/d/1jerTWw_khz1FSukNbMGSgXgV4ubONj5k/view?usp=sharing)
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12456199)
 * Hi,
 * Apologies for the delay.
 * The log actually shows that the backup has successfully completed.
    It is possible
   that the error occurred during the restoration process/sending of files to your
   destination site.
 * Can you try a different process to send/upload the backups on your site for restoration?
 * Regards,
    Bryle
 *  Thread Starter [bindebale](https://wordpress.org/support/users/bindebale/)
 * (@bindebale)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12490315)
 * Hi,
 * Unfortunately, it’s impossible, as after completing the backup, a folder with
   archives is emptied 🙁

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Missing backups’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [bindebale](https://wordpress.org/support/users/bindebale/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/missing-backups-3/#post-12490315)
 * Status: resolved