Title: Missing/broken functionality in backup storage selection
Last modified: January 28, 2024

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# Missing/broken functionality in backup storage selection

 *  Resolved [JohnHenryUS](https://wordpress.org/support/users/lowgenius/)
 * (@lowgenius)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-broken-functionality-in-backup-storage-selection/)
 * All of the information and functionality under “Choose your remote storage” is
   reduced to 18 unlabeled checkboxes. I’m in the middle of a ground-up site rebuild,
   and when I try to mimic the settings on the existing install (the error is present
   on both sites, and I’ve tried troubleshooting mode with no improvement) to back
   up to FTP, the new site throws an error that I haven’t configured the destination,
   which makes sense because the block where I’m supposed to set it doesn’t display
   when I check the necessary box. (It doesn’t for any of the other methods either.)
   
   I’ve been a user of UD for a long time, and this problem has probably existed
   for a couple of years but I didn’t care because it wasn’t breaking my work processes.
   Unfortunately, now it is.
 * I’ve tried exporting/importing settings as well. No love.
 * If I can’t fix this I’ll have to find another plugin to do the job, and I’d really
   prefer not to if I can avoid it. Whatever insight you can provide will be appreciated,
   and thanks for what has (other than this) been a perfect tool for a long time.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-broken-functionality-in-backup-storage-selection/#post-17381340)
 * Hi,
 * Can you try to re-install the plugin? It is possible that the installation has
   failed partway.
 * Another would be to check if there is a plugin conflict. So you’ll have to deactivate
   the plugins temporarily and see if issue persists.
 * Thanks,
   Bryle

Viewing 1 replies (of 1 total)

The topic ‘Missing/broken functionality in backup storage selection’ is closed to
new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/missing-broken-functionality-in-backup-storage-selection/#post-17381340)
 * Status: resolved