Title: Missing Column
Last modified: November 5, 2023

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# Missing Column

 *  Resolved [pipebands](https://wordpress.org/support/users/pipebands/)
 * (@pipebands)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/)
 * Hi,
 * I’ve been using the plugin with great success but all of a sudden, the ‘Broadcast’
   column has disappeared on post pages in the Dashboard. If I select a site to 
   broadcast to it no longer works.
 * I don’t believe I’ve added any plugins or made any significant changes, but I
   can’t find the issue.
 * Any assistance will be appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-column%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [edward_plainview](https://wordpress.org/support/users/edward_plainview/)
 * (@edward_plainview)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17175784)
 * Is the post type specified in the Broadcast post type settings?
 * Does your user have access to the role needed to use broadcast?
 *  Thread Starter [pipebands](https://wordpress.org/support/users/pipebands/)
 * (@pipebands)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17175789)
 * Thanks for the quick reply.
 * Yes, it’s just a blog post and all custom post types are specified.
 * User is super admin and can broadcast 🙂
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17175889)
 * [@edward_plainview](https://wordpress.org/support/users/edward_plainview/) I 
   have archived your ask for logging into a staging server. It’s not allowed to
   log into any forum user’s site and that included test, staging or production.
 * Please reply here that you understand that and will not repeat that again.
 * While I know you have the best of intentions, it’s forum policy that you _not_
   ask users for admin or server access. Users on the forums aren’t your customers,
   they’re your open source collaborators, and requesting that kind of access can
   put you and them at high risk.
 * If they _are_ paying customers (such as people who bought a premium service/product
   from you) then by all means, direct them to your official customer support system.
   But in all other cases, you need to help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
 * When you help users _here_ and in public, you also help the next person with 
   the same problem. They’ll be able to read the debugging and solution and educate
   themselves. That’s how we get the next generation of developers.
 *  Plugin Author [edward_plainview](https://wordpress.org/support/users/edward_plainview/)
 * (@edward_plainview)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17175915)
 * > Please reply here that you understand that and will not repeat that again.
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) done
 * [@pipebands](https://wordpress.org/support/users/pipebands/) As you can see, 
   I’m somewhat at a loss as to what could be the problem. The usual reason for 
   the column not being shown is that the post type is not enabled for broadcasting.
 * Other reasons could be “helpful” plugins that modify the visible columns or the
   user not having access to Broadcast at all.
 *  Thread Starter [pipebands](https://wordpress.org/support/users/pipebands/)
 * (@pipebands)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17176599)
 * Hi @edward_plainbiew,
 * We’ve emailed you directly if that helps.
 *  Thread Starter [pipebands](https://wordpress.org/support/users/pipebands/)
 * (@pipebands)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17176918)
 * Ticket very kindly resolved by @edward_plainbiew. Commas present in the post 
   types.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Missing Column’ is closed to new replies.

 * ![](https://ps.w.org/threewp-broadcast/assets/icon.svg?rev=1013783)
 * [Broadcast](https://wordpress.org/plugins/threewp-broadcast/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/threewp-broadcast/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/threewp-broadcast/)
 * [Active Topics](https://wordpress.org/support/plugin/threewp-broadcast/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/threewp-broadcast/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/threewp-broadcast/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [pipebands](https://wordpress.org/support/users/pipebands/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/missing-column/#post-17176918)
 * Status: resolved