Title: Missing commenter labels
Last modified: August 30, 2016

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# Missing commenter labels

 *  Resolved [thebeggs4](https://wordpress.org/support/users/thebeggs4/)
 * (@thebeggs4)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/)
 * After upgrading to the latest version, commenter labels no longer appear. I had
   the “Hide commenter labels” unchecked before upgrading, and tried checking it,
   saving changes, unchecking it and saving changes again, but they’re still not
   showing up.
 * [https://wordpress.org/plugins/wpdiscuz/](https://wordpress.org/plugins/wpdiscuz/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706799)
 * Hi thebeggs4,
    Please enable comment author labels again. And go to Dashboard
   > Comments > wpDiscuz Settings > wpDiscuz Background & Color Tab and set some
   color for all labels. That’s not lost, the reason is white background and the
   text is also white.
 *  Thread Starter [thebeggs4](https://wordpress.org/support/users/thebeggs4/)
 * (@thebeggs4)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706800)
 * As I said, they were already enabled. Also, I’ve set the colour for all labels,
   but they’re still not showing up.
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706801)
 * Please leave some URL, and make sure labels are enabled
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706802)
 * Also if you have cache plugin, don’t forget to clear all caches.
 *  Thread Starter [thebeggs4](https://wordpress.org/support/users/thebeggs4/)
 * (@thebeggs4)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706804)
 * I’m not using a cache plugin, and labels are definitely enabled.
 * Site is: [http://www.nba-live.com/](http://www.nba-live.com/)
    A URL with comments:
   [http://www.nba-live.com/the-friday-five-5-things-nba-live-17-absolutely-has-to-do/#comments](http://www.nba-live.com/the-friday-five-5-things-nba-live-17-absolutely-has-to-do/#comments)
 *  [john](https://wordpress.org/support/users/johnpaulbeaver/)
 * (@johnpaulbeaver)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706805)
 * We’re having the same problem as thebeggs4.
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706806)
 * It depends on avatars, your website avatars are disabled, please turn on this
   option [http://screencast.com/t/3PnEMNFeK](http://screencast.com/t/3PnEMNFeK)
 *  [john](https://wordpress.org/support/users/johnpaulbeaver/)
 * (@johnpaulbeaver)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706808)
 * We have avatars turned on and they’re all showing up just fine. We’re using “
   Wavatar (Generated)” and have Buddypress installed.
 *  Thread Starter [thebeggs4](https://wordpress.org/support/users/thebeggs4/)
 * (@thebeggs4)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706809)
 * That’s a shame, as I’d rather it not depend on avatars, as in previous versions.
   Guess I don’t really have a choice, which is disappointing. Oh well, thanks for
   the solution.
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706815)
 * John,
    I think all those plugins disable WP native avatars and affect comments
   avatars. Please try to deactivate “Wavatar (Generated)” plugin, just for testing…

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Missing commenter labels’ is closed to new replies.

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 * 10 replies
 * 3 participants
 * Last reply from: [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/missing-commenter-labels/#post-6706815)
 * Status: resolved