Title: Missing content type
Last modified: March 30, 2020

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# Missing content type

 *  Resolved [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/)
 * Hello,
 * I have the following errors in the fb catalogue:Missing content_type parameter
   from “AddToCart” in TONIQ’s pixel. I have checked with the pixel helper and the
   content parameter is there, but add to cart action is fired twice, fb says that
   can lead to wrong data sent.
 * Thanks for the help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-content-type%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12600549)
 * Hi,
 * 1. I can’t find any AddToCart event with content_type missing. Facebook usually
   shows the URLs where such a problem happens. Please test those URLs for any unusual
   AddToCart events.
 * 2. You can disable the AddToCart from your Cart and Checkout pages. There is 
   an option for this on our plugin’s WooCommerce tab. Keep just the event on add
   to cart buttons.
 *  Thread Starter [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12601389)
 * Hello,
 * I tried to do what you mentioned but had no effect. The catalogue is giving me
   errors for every single url that I try. You can add to cart any product from 
   my website and it will generate an error in facebook catalogue. Can it be that
   the pixel fires twice and leads to error? Thanks
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12601458)
 * You still have the AddToCart event enabled on the Cart and Checkout pages. Open
   our plugin WooCommerce tab, look for “How to capture Add To Cart action”, disable“
   On Cart Page” and “On Checkout Page”, and save the new settings.
 * Delete any cache you might have.
 *  Thread Starter [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12601577)
 * I have reenabled it because I didn’t see any change. Shall I disable it again?
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12601594)
 * Yes, you really don’t need them.
 * It’s possible that the double event is called by your cart popup, but I can’t
   be sure.
 *  Thread Starter [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12602747)
 * Disabled again and tried again. Still the same issue. Every product added to 
   the cart is quickly displayed as an error in Facebook catalogue. Thanks
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12603108)
 * I can now see the problem when I test it. Actually is present only on simple 
   products, not on variable products. My previous testing was done on variable 
   products.
 * Do you have any Facebook pixel code added by something else?
 * Do you have any events configured under our Events tab?
 * Is the theme updated to its latest version?
 * When you check WooCommerce system reports, do you see any warnings related to
   some of the theme templates?
 * How is cart popup added? Is it a third party plugin, or part of your theme? Can
   you disable it and check again?
 *  Thread Starter [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12603677)
 * Hello,
 * The theme is up to date and there is no issue. The pop-up is from the theme and
   I can only disable it when the product is added from the shop page, not from 
   the product page. Also, I had an error on business catalogue regarding one variable
   product.
 * Many thanks
 *  Thread Starter [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12610084)
 * Hello again,
 * So can you help please?
 * Thank you
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12611974)
 * Unfortunately I don’t have a solution.
 * I suspect that the double event is caused by the way your theme implements the
   add to cart buttons on simple product pages.
 *  Thread Starter [cristoiroberto](https://wordpress.org/support/users/cristoiroberto/)
 * (@cristoiroberto)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12612771)
 * Hello. I will try to contact theme support and also facebook.
 * Btw, add to wishlist event is not available? Cause I cannot see it.
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12613065)
 * Contacting your theme support might help, contacting Facebook won’t. There is
   in fact a double add to cart, so they can’t do anything about it.
 * We don’t have an add to wishlist event because this action is not supported by
   WooCommerce’s core. It’s implemented by third party plugins, so we would need
   to create integrations with each of them.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Missing content type’ is closed to new replies.

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 * 12 replies
 * 2 participants
 * Last reply from: [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/missing-content-type/#post-12613065)
 * Status: resolved