Missing Crucial Feature

  • protanvir

    (@protanvir)


    1 year, 7 months ago

    I wanted to export all my tickets information with all user input data to excel sheet sheet, but they seem to be missing this feature, that is why it does not work for me.

    • This topic was modified 1 year, 7 months ago by protanvir.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    1 year, 7 months ago

    Hi @protanvir,

    We’re very sorry for the inconvenience you’ve experienced. Could you let us know specifically which details were missing when exporting the ticket or attendee data? Rest assured, we’ll prioritize addressing this issue and will provide the fix with you ASAP.

    We’re also conducting a thorough review on our end to identify and resolve any potential issues as quickly as possible.

    Best regards.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    1 year, 6 months ago

    Dear @protanvir,

    Thank you for bringing your concerns to our attention. We are happy to inform you that we have fixed the exporting module issue in our latest update. With version 4.0.16, you can now easily export all ticket information, including user input data, in both CSV and JSON formats.

    We encourage you to update to the latest version to take advantage of this new feature. If you have any further questions or need assistance with the update, please feel free to reach out to us.

    If you find the new functionality helpful, we would greatly appreciate it if you could update your rating to 5 stars 🙏🙏. Your feedback is invaluable and helps us grow and improve further.

    Thank you for choosing our product!

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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