Title: Missing Customizer Components
Last modified: June 2, 2025

---

# Missing Customizer Components

 *  [andredrean](https://wordpress.org/support/users/andredrean/)
 * (@andredrean)
 * [1 year ago](https://wordpress.org/support/topic/missing-customizer-components/)
 * Issue Report: Sydney Theme – Missing Customizer Components
 * **Date:** 02/06/2025
   **Theme:** Sydney (Version: 2.54, `sydney-shfb.min.js` version:
   20250404)**WordPress Version:** 6.8.1**URL:** `/wp-admin/customize.php` Issue
   Summary
 * The **WordPress Customizer loads successfully**, but expected components such
   as **Header Image**, **Footer**, **Widgets**, etc., do **not appear** in the 
   customization sidebar. This issue occurs when using the **Sydney theme**, preventing
   administrators from modifying key layout and design elements. Observed Console
   Errors
 *  1. `customize-widgets.min.js`
 * Uncaught TypeError: Cannot read properties of null (reading ‘map’)
   at new We (…)
 * This error suggests that the widget customization script is attempting to access`.
   map()` on a `null` value, likely due to missing or misconfigured widget data.
 * 2. `sydney-shfb.min.js`
 * Uncaught TypeError: Cannot read properties of undefined (reading ‘replace’)
   at
   Object.jsonDecode (…)
 * added Discovery
 * When switching to the Sydney theme using the **“Live Preview” feature** from 
   another theme (via Appearance > Themes > Live Preview), **the components appear
   correctly** inside the Customizer.
 * This suggests that:
    - The Customizer components are correctly defined in the theme,
    - But are not loading properly when the Sydney theme is already active.
 *  -  This topic was modified 1 year ago by [andredrean](https://wordpress.org/support/users/andredrean/).
      Reason: added Discovery
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-customizer-components%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [1 year ago](https://wordpress.org/support/topic/missing-customizer-components/#post-18498371)
 * Hi [@andredrean](https://wordpress.org/support/users/andredrean/),
   Thank you 
   for reaching out and sorry for the trouble.I have just setup a clean install 
   running the latest version of Sydney (Version: 2.54) but I could not reproduce
   the customizer issue as shown [here](https://a.supportally.com/i/hqVXOG). This
   suggests that there could be a conflict with one of your installed plugins.When
   you get the chance, could you please try using the steps in WPBeginner’s detailed
   guide on [troubleshooting WordPress](https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/)
   to see if it helps identify the source of the conflict?Thank you!

Viewing 1 replies (of 1 total)

The topic ‘Missing Customizer Components’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/sydney/2.68/screenshot.png)
 * Sydney
 * [Support Threads](https://wordpress.org/support/theme/sydney/)
 * [Active Topics](https://wordpress.org/support/theme/sydney/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/sydney/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/sydney/reviews/)

## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)

 * 1 reply
 * 2 participants
 * Last reply from: [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/missing-customizer-components/#post-18498371)
 * Status: not resolved