Title: Missing dashboard menu &#8211; missing super-admin capabilities
Last modified: April 8, 2025

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# Missing dashboard menu – missing super-admin capabilities

 *  Resolved [fborella](https://wordpress.org/support/users/fborella/)
 * (@fborella)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/missing-dashboard-menu-missing-super-admin-capabilities/)
 * Hi all,
 * I’ve stumbled upon a bug that prevent super-administrator of website (multi o
   single sites) to not see the Nelio AB Testing plugin menu on the dashboard. It
   seems to be related to the missing capabilities on the ‘super-admin’ role.
   **
   Ref: /wp-content/plugins/nelio-ab-testing/includes/utils/class-nelio-ab-testing-
   capability-manager.php:60** – “add_capabilities” only adds capabilities to ‘administrator’
   and ‘editor’ roles
 *     ```wp-block-code
       /*** Adds custom Nelio A/B Testing’s capabilities from admin admin and editor roles.** @since 6.0.1*/public function add_capabilities() {$roles = array( 'administrator', 'editor' );foreach ( $roles as $role_name ) {$role = get_role( $role_name );if ( $role ) {$caps = $this->get_role_capabilities( $role_name );foreach ( $caps as $cap ) {$role->add_cap( $cap );}//end foreach}//end if}//end foreach}//end add_capabilities()
       ```
   
 * I needed to add capabilities with an external plugin.
 * Cheers,
   Fabio

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [fborella](https://wordpress.org/support/users/fborella/)
 * (@fborella)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/missing-dashboard-menu-missing-super-admin-capabilities/#post-18405107)
 * I’ve just discovered this support page 🙃: [https://neliosoftware.com/testing/help/modify-user-capabilities-using-nelio-ab-testing/](https://neliosoftware.com/testing/help/modify-user-capabilities-using-nelio-ab-testing/)
   
   Maybe also super-administrator should be included in the default roles having
   those capabilities.
 *  Plugin Author [Antonio Villegas](https://wordpress.org/support/users/avillegasn/)
 * (@avillegasn)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/missing-dashboard-menu-missing-super-admin-capabilities/#post-18405483)
 * Hi Fabio,
 * Thanks so much for your detailed report and for sharing your findings — we really
   appreciate it! 😊
 * You’re absolutely right: in a WordPress Multisite environment, **Super Admins**
   don’t have a dedicated role like ‘administrator’ or ‘editor’, so `get_role( '
   super_admin' )` won’t work, and our `add_capabilities()` function currently doesn’t
   target them directly. That’s why the Nelio A/B Testing menu might not appear 
   for Super Admins by default unless they also have one of the supported roles.
 * As you discovered, this is something that can be worked around by manually assigning
   the necessary capabilities — and thank you for pointing out the relevant help
   page as well!
 * We agree this can be confusing, and your suggestion makes a lot of sense. We’ll
   include Super Admins in the default capabilities assignment in Multisite environments
   in the next release of Nelio A/B Testing. In the meantime, your workaround is
   perfectly valid.
 * Thanks again for helping us improve the plugin!

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [capabilities](https://wordpress.org/support/topic-tag/capabilities/)
 * [super-admin](https://wordpress.org/support/topic-tag/super-admin/)

 * 2 replies
 * 2 participants
 * Last reply from: [Antonio Villegas](https://wordpress.org/support/users/avillegasn/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/missing-dashboard-menu-missing-super-admin-capabilities/#post-18405483)
 * Status: resolved