Title: Missing Description
Last modified: October 13, 2024

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# Missing Description

 *  Resolved [jean1968](https://wordpress.org/support/users/jean1968/)
 * (@jean1968)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/)
 * Hello.
 * I have been using this plugin for some time and without issues, however, today
   when updating for Google Merchant Centre, the feed is suddenly missing the description.
   I checked the fields and all is intact. Your plugin has a bug which I think was
   from the last update.
 * regards, Jean

Viewing 15 replies - 1 through 15 (of 16 total)

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 *  [Alex](https://wordpress.org/support/users/5039gp8dq72t720/)
 * (@5039gp8dq72t720)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18069416)
 * hello Jean,
   “Your plugin has a bug which I think was from the last update.”Which
   update version you mean exactely ? I still work with **Version 13.3.7** – Because
   there were various errors with new update 13.3.8.1, as you can read here … s**
   o what exactly do you want to tell me ?**thx.regards Alex
    -  This reply was modified 1 year, 7 months ago by [Alex](https://wordpress.org/support/users/5039gp8dq72t720/).
 *  Thread Starter [jean1968](https://wordpress.org/support/users/jean1968/)
 * (@jean1968)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18069453)
 * Im using version Version 13.3.8.1.
 * Regards, Jean
 *  [Alex](https://wordpress.org/support/users/5039gp8dq72t720/)
 * (@5039gp8dq72t720)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18069467)
 * Okay, thanks for your message and to what extent is update 13.3.8.1 working properly
   for you now? 
   Or where exactly are you still having problems?regards alex
 *  Thread Starter [jean1968](https://wordpress.org/support/users/jean1968/)
 * (@jean1968)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18069530)
 * The product description (<g:description>), is not pulling description data to
   my feeds. In google merchant centre, it’s showing as blank and I have to fill
   in the details manually. In the feed itself, a couple of products has the description
   attribute, while all the rest does not.
 * I tried with another feed plugin (CTX feed) and there’s no issue there.
 *  [jprieto1999](https://wordpress.org/support/users/jprieto1999/)
 * (@jprieto1999)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18072980)
 * I have the same problem with that version, the field in (<g:description>), in
   my products that have variants the description does not appear in the xml
 *  [tanlaci](https://wordpress.org/support/users/tanlaci/)
 * (@tanlaci)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18073757)
 * Same issue here but with Facebook Feed.
 *  Plugin Support [Jeff Alvarez](https://wordpress.org/support/users/superlemon1998/)
 * (@superlemon1998)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18075416)
 * Hi [@jprieto1999](https://wordpress.org/support/users/jprieto1999/) [@tanlaci](https://wordpress.org/support/users/tanlaci/),
 * For variable products, please use the **Parent Product Description** mappable
   fields and see if that works.
 *  [jprieto1999](https://wordpress.org/support/users/jprieto1999/)
 * (@jprieto1999)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18077548)
 * [@superlemon1998](https://wordpress.org/support/users/superlemon1998/), Thanks,
   it works now
 *  [tanlaci](https://wordpress.org/support/users/tanlaci/)
 * (@tanlaci)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18077564)
 * Somehow it doesn’t pull the data from the product description for the Facebook
   Feed. The field mapping is set but in the feed the product description part is
   missing (nothing between the Condition and Image link).
 * What can cause this?
 *  Plugin Support [Jeff Alvarez](https://wordpress.org/support/users/superlemon1998/)
 * (@superlemon1998)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18080514)
 * [@tanlaci](https://wordpress.org/support/users/tanlaci/),
 * Can you run some basic debug? I suspect your theme, or a 3rd party plugin is 
   not using the default Woocommerce description fields so it’s not being pulled
   properly.
 * Basic debug can be done by only having Woocommerce, Storefront theme and Product
   Feed Pro
 *  [tanlaci](https://wordpress.org/support/users/tanlaci/)
 * (@tanlaci)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18080564)
 * Thanks for the reply. After choosing another field (form AFC) instead of the 
   main product desciption the data is coming through.
 *  Thread Starter [jean1968](https://wordpress.org/support/users/jean1968/)
 * (@jean1968)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18080616)
 * Everything was working fine, until after the last update. I am now using CTX 
   feed and no problems.
 * Thank you
 *  [mano.k](https://wordpress.org/support/users/manok-1/)
 * (@manok-1)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18159838)
 * Same here, on all websites using this plugin the description is not appearing
   in the XML.Many different websites, different themes, servers, impossible to 
   debug all. Tried many things with no luck.
 * Is there any plan to solve this ?
 *  [charlieve02](https://wordpress.org/support/users/charlieve02/)
 * (@charlieve02)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18174361)
 * Hi I have the same problem. Will there be any updates to fix this problem for
   variable products?
 *  [popos93](https://wordpress.org/support/users/popos93/)
 * (@popos93)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/missing-description-5/#post-18192981)
 * did somebody find a solution for this?

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The topic ‘Missing Description’ is closed to new replies.

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 * 16 replies
 * 9 participants
 * Last reply from: [GoGoNano](https://wordpress.org/support/users/digitaltrade/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/missing-description-5/page/2/#post-18204707)
 * Status: resolved