Title: Missing Emails
Last modified: August 21, 2016

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# Missing Emails

 *  [Burger23](https://wordpress.org/support/users/burger23/)
 * (@burger23)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/missing-emails/)
 * I have an major issue on all three Blogs that I run- not every subscriber receives
   an email notification every time. And I never get bounced email notifications.
   To troubleshoot, I made a csv copy of all subscribers in one Blog, and then removed
   all subscribers except two: a bad address (xxxx@mydomain.com) and a good email
   address (chris@mydomain.com). I installed the Email Log plug in. I made a test
   post. Email Log showed that both emails were sent. The good email address received
   the email- the bad did not. I host the WordPress on GoDaddy.com. I checked my
   webmail account at godaddy.com- no bounced emails. Then I composed and sent an
   email within godaddy to the bad email (xxx…)- it immediately showed up as bounced.
 * I am trying to figure out why people with known good email addresses are occasionally(
   that is, not every time) not getting email notifications. Any ideas on troubleshooting
   will really help. Email Log shows email as being sent- but no boucebacks. I can
   send an bad email within godaddy- and it bounces- but the same email sent with
   Subscibe2 does not bounce.Thanks

Viewing 1 replies (of 1 total)

 *  Thread Starter [Burger23](https://wordpress.org/support/users/burger23/)
 * (@burger23)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/missing-emails/#post-4304505)
 * I believe that I have found the solution to the bounced email issue. When I
    - unchecked
 *  the “Set the return-path to match the From Email” in the WP-Mail-SMTP Plug-In
   the bad email address is bounced to GoDaddy. Perfect.
 * Now, I have a way to troubleshoot the main issue: some subscribers not receiving
   email notifications on some posts- and they do receive on other posts. The next
   time I will see what bounces back- stay tuned.
    [](http://www.gradygroup.com/images/smtp.jpg)

Viewing 1 replies (of 1 total)

The topic ‘Missing Emails’ is closed to new replies.

 * 1 reply
 * 1 participant
 * Last reply from: [Burger23](https://wordpress.org/support/users/burger23/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/missing-emails/#post-4304505)
 * Status: not resolved

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