Title: Missing enrollment?
Last modified: December 30, 2024

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# Missing enrollment?

 *  Resolved [krzysztof114](https://wordpress.org/support/users/krzysztof114/)
 * (@krzysztof114)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/missing-enrollment/)
 * Hi again.
 * I’m migrating my site to twenty twenty five. I want to use it to cleanu up ass
   well. This is why I chose to use wordpress import and export functionality. I
   cant solve missing enrollement problem. The user sees all of his/hers courses,
   but cant access them. Everything is fine when we for tests give user access to
   new course. What should I do to restore access to previouly obtained courses 
   for my users?
 * [https://i.postimg.cc/WbCSzywh/image-1.png](https://i.postimg.cc/WbCSzywh/image-1.png)
   
   [https://i.postimg.cc/fRdC9v85/image.png](https://i.postimg.cc/fRdC9v85/image.png)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Nafiz](https://wordpress.org/support/users/urnafiz/)
 * (@urnafiz)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/missing-enrollment/#post-18221977)
 * Hi [@krzysztof114](https://wordpress.org/support/users/krzysztof114/),
 * Thank you for getting back to us and for sharing the details along with the screenshots.
 * I understand the issue you’re facing. Unfortunately, the WordPress import/export
   feature does not work seamlessly with Tutor LMS. This is because Tutor LMS relies
   on custom database relationships and metadata to link users with their enrolled
   courses. These links are not preserved during the WordPress import/export process.
 * The reason newly added courses work fine is that they are set up and linked directly
   in your new environment, bypassing the limitations of the import/export process.
   To resolve the issue and restore access to previously obtained courses, I recommend
   migrating the full WordPress website instead of using the import/export feature.
   This will ensure that all course data, user enrollments, and settings remain 
   intact.
 * Let me know if you have any other questions.
 *  Thread Starter [krzysztof114](https://wordpress.org/support/users/krzysztof114/)
 * (@krzysztof114)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/missing-enrollment/#post-18222211)
 * I want to avoid migrating full databese. Which tables should I export?
 *  [Nafiz](https://wordpress.org/support/users/urnafiz/)
 * (@urnafiz)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/missing-enrollment/#post-18226246)
 * Hello [@krzysztof114](https://wordpress.org/support/users/krzysztof114/),
 * I apologize for the late reply.
 * To restore access to previously obtained courses without performing a full migration,
   you can export specific database tables and data. Since Tutor LMS relies on custom
   database relationships, you’ll need to export the following:
 * You need to export the `wp_posts` table rows where `post_type` is set to `tutor_enrolled`.
   This table contains information about user enrollments. Export the `wp_postmeta`
   table to include the corresponding metadata associated with the entries from 
   the `wp_posts` table. This ensures that any custom metadata related to enrollments
   is preserved. Now, ensure the `wp_users` table is included so the enrolled users
   are recognized in the system. Include the `wp_usermeta` table to preserve user-
   specific metadata, such as capabilities and preferences.
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing enrollment?’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Nafiz](https://wordpress.org/support/users/urnafiz/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/missing-enrollment/#post-18226246)
 * Status: resolved