Title: Missing file: plugins/updraftplus/includes/ftp.class.php
Last modified: November 21, 2025

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# Missing file: plugins/updraftplus/includes/ftp.class.php

 *  Resolved [lmhanson4weka](https://wordpress.org/support/users/lmhanson4weka/)
 * (@lmhanson4weka)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/missing-file-plugins-updraftplus-includes-ftp-class-php/)
 * Our backups are failing. This started happening as our website storage was reaching
   max. I upgraded to buy additional storage. I updated UpDraftPlus to the latest
   version. Neither fixed the problem. According to this backup log a file is missing:
 * _0606.694 (2) PHP event: code E\_USER\_WARNING: The expected file /home3/XXXXXXX/
   public\_html/wp-content/plugins/updraftplus/includes/ftp.class.php is missing
   from your UpdraftPlus installation. Most likely, WordPress did not correctly 
   unpack the plugin when installing it. You should de-install and then re-install
   the plugin (your settings and data will be retained). (line 97, wp-content/plugins/
   updraftplus/updraftplus.php)_
 * I deleted and re-installed UpDraft Plus. This did not fix the problem. How can
   I fix this missing file and restore backups?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/missing-file-plugins-updraftplus-includes-ftp-class-php/#post-18730124)
 * Hi,
 * That message means WordPress did not fully unpack the plugin and the file [http://ftp.class.php](http://ftp.class.php)
   is missing. Please delete the entire updraftplus folder via FTP (/wp-content/
   plugins/updraftplus), then reinstall the plugin fresh from WordPress.org.
 * Your settings and backups will stay intact. If the file is still missing after
   reinstalling, your host may be blocking WordPress from extracting files, so please
   ask them to check permissions and storage limits.
 * Best regards,
   Bryle
 *  Thread Starter [lmhanson4weka](https://wordpress.org/support/users/lmhanson4weka/)
 * (@lmhanson4weka)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/missing-file-plugins-updraftplus-includes-ftp-class-php/#post-18732257)
 * Thanks very much, Bryle. Appreciate it!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Missing file: plugins/updraftplus/includes/ftp.class.php’ is closed to
new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

## Tags

 * [missing file](https://wordpress.org/support/topic-tag/missing-file/)

 * 2 replies
 * 2 participants
 * Last reply from: [lmhanson4weka](https://wordpress.org/support/users/lmhanson4weka/)
 * Last activity: [6 months, 2 weeks ago](https://wordpress.org/support/topic/missing-file-plugins-updraftplus-includes-ftp-class-php/#post-18732257)
 * Status: resolved