Title: Missing files after install using Duplicator
Last modified: February 23, 2019

---

# Missing files after install using Duplicator

 *  Resolved [akimo](https://wordpress.org/support/users/akimo/)
 * (@akimo)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/)
 * Hello, I’m using Duplicator 1.36 (free version) to migrate a WordPress 5.1 site
   from localhost to a live server. I’m using PHP 7.2.12 while the live server runs
   on PHP 5.6.40. With FileZilla I’m uploading the installer.php and the .zip to
   the remote site. I’m using PHP ZipArchive for the extraction as the Shell Exec
   Unzip fails.
    The extraction and the connection with the DB goes with no problems
   till the end. Then after the final step when I have to go to the wp-admin.php
   page to complete the installation I get the “**Not Found The requested URL /wp-
   admin.php was not found on this server.**” message. After checking with FileZilla
   I can see that there are files like wp-admin.php, wp-config.php, wp-cron.php,
   and httaccess that are missing from the directory of the remote site. I can neither
   upload individually upload those files using FileZilla. Please note that I have
   limited access to the server, I’m using a VPN to upload the site as this is a
   university’s server and access is not granted to third parties. Any ideas of 
   what might go wrong? Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-files-after-install-using-duplicator%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11240020)
 * Hey [@akimo](https://wordpress.org/support/users/akimo/)
 * It sounds like you are not getting a package built properly. You might check 
   the archive.zip file to see if all the data matches what you want to back up.
   The package log can also have some clues.
 * If you want to submit a [support ticket](https://snapcreek.com/ticket) for this
   issue we can have a closer look at your setup. Please provide a link to this 
   thread when submitting the ticket.
 * Thanks~
 *  Thread Starter [akimo](https://wordpress.org/support/users/akimo/)
 * (@akimo)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11240057)
 * I have checked my archive.zip package and all files (wp-config.php, wp-admin.
   php, etc) are there. Still those files are missing from the remote site directory.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11240155)
 * We can have a look at your archive.zip if you want… Just check in with us at 
   the link above and mention this thread.
 * Thxs~
 *  Thread Starter [akimo](https://wordpress.org/support/users/akimo/)
 * (@akimo)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11240570)
 * I just submitted a ticket. Ticket ID: ESP-SEZ-NEBB. I’ve also attached a few 
   screenshots that hopefully cover the issue.
    Thanks in advance.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11242155)
 * Thanks we will try and look at the issue soon!
 *  Thread Starter [akimo](https://wordpress.org/support/users/akimo/)
 * (@akimo)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11269837)
 * The issue was due to restrictions set from the server’s administrators. Thank
   you for your help.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11270580)
 * No Problem. Thanks for the update.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Missing files after install using Duplicator’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/missing-files-after-install-using-duplicator/#post-11270580)
 * Status: resolved