Title: missing functionality
Last modified: March 23, 2021

---

# missing functionality

 *  Resolved [alysespark](https://wordpress.org/support/users/alysespark/)
 * (@alysespark)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-functionality-11/)
 * I am getting a message that my Constant Contact form may have an issue below 
   is the debug data
 * [2020-07-08 03:24:35] API.INFO: Submitted contact data [“Extra information”,[{“
   email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”***@gmail.com”},”
   email”:”***@gmail.com”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”
   first_name”,”val”:”Taryn”},”ctct-instance”:{“key”:”ctct-instance”,”val”:”0″},”
   list”:”1604453424″}]] []
    [2020-08-10 06:14:44] API.INFO: ConstantContact_API::
   get_account_info:144 – GuzzleHttp\Exception\ServerException – Server error response[
   url] [https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh](https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh)[
   status code] 503 [reason phrase] Service Unavailable [] [] [2020-11-17 16:54:
   44] API.INFO: ConstantContact_API::add_contact:527 – json.field.lists.value.invalid–
   The contact list 1604453424 does not exist. [] [] [2020-11-17 16:54:44] API.INFO:
   Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“
   key”:”email”,”val”:”***@gmail.com”},”email”:”***@gmail.com”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“
   key”:”first_name”,”val”:”Mary”},”lists___e03b7604f5dffe35a153ced3c21a5243″:{“
   key”:”lists”,”val”:””},”list”:[“1604453424”]}]] [] [2021-03-17 17:15:21] API.
   INFO: ConstantContact_API::add_contact:527 – json.field.lists.value.invalid –
   The contact list 1604453424 does not exist. [] [] [2021-03-17 17:15:21] API.INFO:
   Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“
   key”:”email”,”val”:”***@ipsd.org”},”email”:”***@ipsd.org”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“
   key”:”first_name”,”val”:”Janan”},”lists___e03b7604f5dffe35a153ced3c21a5243″:{“
   key”:”lists”,”val”:””},”list”:[“1604453424”]}]] [] [2021-03-18 21:39:39] API.
   INFO: ConstantContact_API::add_contact:527 – json.field.lists.value.invalid –
   The contact list 1604453424 does not exist. [] [] [2021-03-18 21:39:39] API.INFO:
   Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“
   key”:”email”,”val”:”***@actforchildren.org”},”email”:”***@actforchildren.org”,”
   first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Alexander”},”
   lists___e03b7604f5dffe35a153ced3c21a5243″:{“key”:”lists”,”val”:””},”list”:[“1604453424”]}]][]
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-functionality-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-functionality-11/#post-14223830)
 * Hello,
 * From the looks of things, 4 items stand out. One looks like it was just a temporary
   issue regarding server connect-ability, the other three look like there’s an 
   error in regards to existing lists and the associated IDs from within constantcontact.
   com. Apparently you no longer have one with the ID of 1604453424 but at least
   1 form is still trying to submit to it.
 * Can you perform a list sync in your WP admin dashboard, and then visit your existing
   forms within WP and edit those quick, and just confirm that the chosen list is
   still the intended one, before hitting save? This should hopefully do the following
   things:
 * 1. Make sure the available lists from your constantcontact.com account are updated
   in WordPress
    2. Make sure the forms are utilizing the accurate list IDs

Viewing 1 replies (of 1 total)

The topic ‘missing functionality’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/missing-functionality-11/#post-14223830)
 * Status: resolved