Title: Missing galleries from list when using plugin to insert gallery
Last modified: December 19, 2022

---

# Missing galleries from list when using plugin to insert gallery

 *  Resolved [mgonzalez007](https://wordpress.org/support/users/mgonzalez007/)
 * (@mgonzalez007)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/)
 * Hello, 
   I am attempting to load a gallery to a page using your plugin. The problem
   is that only 5 or six of my galleries are in the list but I have many more.
    -  This topic was modified 3 years, 5 months ago by [mgonzalez007](https://wordpress.org/support/users/mgonzalez007/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/#post-16304516)
 * The information you have provided is not sufficient for me to help. Please provide
   all relevant details such as the shortcode you are using, the platform, what 
   you are missing etc.
 *  Thread Starter [mgonzalez007](https://wordpress.org/support/users/mgonzalez007/)
 * (@mgonzalez007)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/#post-16304595)
 * My apologies. I am using WordPress 6.1.1 and loading the photonic gallery via
   the gutenberg block. I have configured the global setting with the necessary 
   username and auth info. When I run the helpers > smugmug and enter my smugmug
   username then click find, I do see some of the albums that I am missing in the
   wizard. If I edit the block by putting the post in code editor mode I can manually
   insert the album Id and get the album to display. This is obviously not the best
   way and the person who will be adding galleries to my site will not be able to
   do that. 😉
   Any help would be appreciated. Thanks
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/#post-16308161)
 * Can you also please provide me with your user id, and some examples of albums
   that you are expecting to see but are not seeing?
 *  Thread Starter [mgonzalez007](https://wordpress.org/support/users/mgonzalez007/)
 * (@mgonzalez007)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/#post-16313458)
 * Hi Sayontan, When I use the wizard to build I only see 7 items to choose from.
   However, as you can see at this link: [https://api.smugmug.com/api/v2/user/catholichealthservices!albums](https://api.smugmug.com/api/v2/user/catholichealthservices!albums)
   i have many more. Not all are public though. An example of one gallery that should
   show up in the wizard is: [https://catholichealthservices.smugmug.com/Galleries/Installation-Mass-for-Ardy-Pallin](https://catholichealthservices.smugmug.com/Galleries/Installation-Mass-for-Ardy-Pallin)(
   ID: snrJt4)
 * My SmugMug site is setup with two folders One that is not listed (private) and
   the other called “Galleries” contains all my galleries. This is the first gallery
   in that folder and it is visible in the wizard: [https://www.smugmug.com/app/organize/Galleries/Hearts-for-Hospice-Best-of-the-Best-of-Las-Olas](https://www.smugmug.com/app/organize/Galleries/Hearts-for-Hospice-Best-of-the-Best-of-Las-Olas)(
   ID: 4ChtCF)
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/#post-16314846)
 * > However, as you can see at this link: [https://api.smugmug.com/api/v2/user/catholichealthservices!albums](https://api.smugmug.com/api/v2/user/catholichealthservices!albums)
   > i have many more. Not all are public though.
 * … And therein is the issue. Your albums are not public, so, since I am not authorized
   to see them, what I am seeing in the API link are just **7 albums**. If your 
   albums are not public, you will need to go through authentication.
 * But I am confused, because you have also said:
 * > I have configured the global setting with the necessary username and auth info.
 * Have you added your API key and performed the authentication from Photonic →
   Authentication? Because, if the authentication is done, you should be seeing 
   all your albums.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing galleries from list when using plugin to insert gallery’ is closed
to new replies.

 * ![](https://ps.w.org/photonic/assets/icon.svg?rev=1972449)
 * [Photonic Gallery & Lightbox for Flickr, SmugMug & Others](https://wordpress.org/plugins/photonic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/photonic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/photonic/)
 * [Active Topics](https://wordpress.org/support/plugin/photonic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/photonic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/photonic/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/missing-galleries-on-when-using-plugin-to-insert-gallry/#post-16314846)
 * Status: resolved