Title: Missing Installations Last modified: August 21, 2016 --- # Missing Installations * Resolved [timothyky](https://wordpress.org/support/users/timothyky/) * (@timothyky) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-installations/) * Hi, * I’m currently running windows and I am having the following problems: * ``` IUSR_admin_domain_name WP version: 3.8.1 Nextgen version: 2.0.33 EWWW IO version: 183 ewww_image_optimizer_admin_init() ewww_image_optimizer_install_tools() Checking/Installing tools in C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/ wp-content/ewww permissions: 0777 ewww_image_optimizer_install_paths() generated paths: C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/jpegtran.exe C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/optipng.exe C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/gifsicle.exe C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/pngquant.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/jpegtran.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/optipng.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/gifsicle.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/pngquant.exe ewww_image_optimizer_init() ewww_image_optimizer_cloud_verify() ewww_image_optimizer_notice_utils() ewww_image_optimizer_exec_check() disable_functions = suhosin_blacklist = ewww_image_optimizer_safemode_check() safe_mode = off ewww_image_optimizer_path_check() found C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/jpegtran.exe, testing... ewww_image_optimizer_tool_found() testing case: j at "C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/jpegtran.exe" "C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/jpegtran.exe": Access is denied. found C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/optipng.exe, testing... ewww_image_optimizer_tool_found() testing case: o at "C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/optipng.exe" found C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/gifsicle.exe, testing... ewww_image_optimizer_tool_found() testing case: g at "C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/gifsicle.exe" found C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/pngquant.exe, testing... ewww_image_optimizer_tool_found() testing case: q at "C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/pngquant.exe" ewww_image_optimizer_options() ewww_image_optimizer_install_paths() generated paths: C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/jpegtran.exe C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/optipng.exe C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/gifsicle.exe C:\Inetpub\vhosts\domain_name.com\httpdocs\wp-content\plugins\ewww-image-optimizer/pngquant.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/jpegtran.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/optipng.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/gifsicle.exe C:\Inetpub\vhosts\domain_name.com\httpdocs/wp-content/ewww/pngquant.exe ewww_image_optimizer_tool_found() testing case: j at : '-v' is not recognized as an internal or external command, ewww_image_optimizer_tool_found() testing case: o at ewww_image_optimizer_tool_found() testing case: g at ewww_image_optimizer_gd_support() GD found, supports: GD Version: bundled (2.0.34 compatible) FreeType Support: 1 FreeType Linkage: with freetype T1Lib Support: 1 GIF Read Support: 1 GIF Create Support: 1 JPG Support: 1 PNG Support: 1 WBMP Support: 1 XPM Support: XBM Support: 1 JIS-mapped Japanese Font Support: ewww_image_optimizer_tool_found() testing case: i at convert convert: Invalid drive specification. ewww_image_optimizer_tool_found() testing case: i at /usr/bin/convert ewww_image_optimizer_tool_found() testing case: i at /usr/local/bin/convert ewww_image_optimizer_tool_found() testing case: i at /usr/gnu/bin/convert ewww_image_optimizer_safemode_check() safe_mode = off ewww_image_optimizer_exec_check() disable_functions = suhosin_blacklist = ewww_image_optimizer_jpeg_background() ewww_image_optimizer_jpeg_background() ewww_image_optimizer_jpg_quality() ``` * I see that wp_content/ewwww has the exe files. And also in the debug I see permission error. I’m lost here anyone got any clues? * [https://wordpress.org/plugins/ewww-image-optimizer/](https://wordpress.org/plugins/ewww-image-optimizer/) Viewing 1 replies (of 1 total) * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-installations/#post-4677630) * It looks like your web user doesn’t have permissions to execute the files in the wp-content/ewww/ folder. Viewing 1 replies (of 1 total) The topic ‘Missing Installations’ is closed to new replies. * ![](https://ps.w.org/ewww-image-optimizer/assets/icon-256x256.png?rev=1582276) * [EWWW Image Optimizer](https://wordpress.org/plugins/ewww-image-optimizer/) * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer/#faq) * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer/) * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer/reviews/) * 1 reply * 2 participants * Last reply from: [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/missing-installations/#post-4677630) * Status: resolved