Title: Missing Lock File.
Last modified: January 28, 2021

---

# Missing Lock File.

 *  Resolved [blacckmamba](https://wordpress.org/support/users/blacckmamba/)
 * (@blacckmamba)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/)
 * Hi,
 * since today some of my websites show “Missing Lock File.” and won’t scan anymore.
   I already emptied the garbage, but the problem remains.
 * Best Regards

Viewing 15 replies - 1 through 15 (of 17 total)

1 [2](https://wordpress.org/support/topic/missing-lock-file/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/missing-lock-file/page/2/?output_format=md)

 *  Thread Starter [blacckmamba](https://wordpress.org/support/users/blacckmamba/)
 * (@blacckmamba)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13970567)
 * Alternatively: Unknown error.
 * Wordpress: 5.6 + Ninja Firewall in Full WAF mode.
 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13970819)
 * Can you click on the “Log” tab and check if there’s any other error or warning?
 *  Thread Starter [blacckmamba](https://wordpress.org/support/users/blacckmamba/)
 * (@blacckmamba)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13970859)
 * Yes, sure! Thanks for replying this fast!
 * This is from the website with the missing lock warning:
 * 28-Jan-21 15:07:10 INFO Processing step 1/14
    28-Jan-21 15:07:10 INFO Checking
   NinjaScanner files integrity 28-Jan-21 15:07:10 INFO Files integrity is O.K 28-
   Jan-21 15:07:12 INFO Processing step 2/14 28-Jan-21 15:07:12 INFO Building file’s
   list 28-Jan-21 15:07:12 ERROR Fatal error: forking process failed (cURL error
   28: Operation timed out after 5000 milliseconds with 0 bytes received: AJAX API).
   Aborting 28-Jan-21 15:07:12 INFO Cancelling scanning process 28-Jan-21 15:07:
   15 INFO Cancelling scanning process
 * And this is from the website with Unknown Error:
 * 28-Jan-21 15:07:24 INFO Processing step 1/14
    28-Jan-21 15:07:24 INFO Checking
   NinjaScanner files integrity 28-Jan-21 15:07:24 INFO Files integrity is O.K 28-
   Jan-21 15:07:26 INFO Processing step 2/14 28-Jan-21 15:07:26 INFO Building file’s
   list 28-Jan-21 15:07:28 INFO Total files found: 6.543 28-Jan-21 15:07:28 INFO
   Building database posts and pages checksum 28-Jan-21 15:07:28 INFO Found 0 posts
   and 5 pages in the database 28-Jan-21 15:07:30 INFO Processing step 3/14 28-Jan-
   21 15:07:30 INFO Checking WordPress core files integrity 28-Jan-21 15:08:32 INFO
   Files integrity is O.K 28-Jan-21 15:08:34 INFO Processing step 4/14 28-Jan-21
   15:08:34 INFO Building plugins list 28-Jan-21 15:08:36 INFO Processing step 5/
   14 28-Jan-21 15:08:36 INFO Checking plugin files integrity 28-Jan-21 15:08:59
   WARN HTTP Error 404. Skipping elementor-pro 3.0.10, it may not be available in
   the repo 28-Jan-21 15:10:09 WARN Additional/suspicious files: 2 28-Jan-21 15:
   10:09 INFO Plugin files integrity is O.K 28-Jan-21 15:10:11 INFO Processing step
   6/14 28-Jan-21 15:10:11 INFO Building themes list 28-Jan-21 15:10:12 INFO Processing
   step 7/14 28-Jan-21 15:10:12 INFO Checking theme files integrity 28-Jan-21 15:
   10:22 INFO Theme files integrity is O.K 28-Jan-21 15:10:23 INFO Processing step
   8/14 28-Jan-21 15:10:23 INFO Skipping snapshots comparison, no older files shapshot
   found 28-Jan-21 15:10:25 INFO Processing step 9/14 28-Jan-21 15:10:25 INFO Skipping
   snapshots comparison, no older database shapshot found 28-Jan-21 15:10:27 INFO
   Processing step 10/14 28-Jan-21 15:10:27 INFO Skipping Google Safe Browsing: 
   no API key found 28-Jan-21 15:10:29 INFO Processing step 11/14 28-Jan-21 15:10:
   29 INFO Skipping binary files scan 28-Jan-21 15:10:30 INFO Processing step 12/
   14 28-Jan-21 15:10:30 INFO Running anti-malware scanner 28-Jan-21 15:10:30 INFO
   Building the list of files to check 28-Jan-21 15:10:30 INFO Retrieving signatures
   lists 28-Jan-21 15:10:32 INFO Processing step 13/14 28-Jan-21 15:10:48 INFO Scanned
   files: 2.409/6.519 28-Jan-21 15:10:50 INFO Processing step 13/14 28-Jan-21 15:
   11:06 INFO Scanned files: 2.442/6.519 28-Jan-21 15:11:07 INFO Processing step
   13/14 28-Jan-21 15:11:23 INFO Scanned files: 2.475/6.519 28-Jan-21 15:11:25 INFO
   Processing step 13/14 28-Jan-21 15:11:41 INFO Scanned files: 2.494/6.519 28-Jan-
   21 15:11:42 INFO Processing step 13/14 28-Jan-21 15:11:58 INFO Scanned files:
   2.526/6.519 28-Jan-21 15:11:59 INFO Processing step 13/14 28-Jan-21 15:12:15 
   INFO Scanned files: 2.561/6.519 28-Jan-21 15:12:16 INFO Processing step 13/14
   28-Jan-21 15:12:32 INFO Scanned files: 2.595/6.519 28-Jan-21 15:12:33 INFO Processing
   step 13/14 28-Jan-21 15:12:49 INFO Scanned files: 2.628/6.519 28-Jan-21 15:12:
   50 INFO Processing step 13/14 28-Jan-21 15:13:06 INFO Scanned files: 2.663/6.519
   28-Jan-21 15:13:08 INFO Processing step 13/14 28-Jan-21 15:13:24 INFO Scanned
   files: 2.697/6.519 28-Jan-21 15:13:26 INFO Processing step 13/14 28-Jan-21 15:
   13:42 INFO Scanned files: 2.730/6.519 28-Jan-21 15:13:43 INFO Processing step
   13/14 28-Jan-21 15:13:59 INFO Scanned files: 2.764/6.519 28-Jan-21 15:14:01 INFO
   Processing step 13/14 28-Jan-21 15:14:17 INFO Scanned files: 2.797/6.519 28-Jan-
   21 15:14:18 INFO Processing step 13/14 28-Jan-21 15:14:34 INFO Scanned files:
   2.829/6.519 28-Jan-21 15:14:35 INFO Processing step 13/14 28-Jan-21 15:14:51 
   INFO Scanned files: 2.858/6.519 28-Jan-21 15:14:53 INFO Processing step 13/14
   28-Jan-21 15:15:09 INFO Scanned files: 2.884/6.519 28-Jan-21 15:15:10 INFO Processing
   step 13/14 28-Jan-21 15:15:26 INFO Scanned files: 3.017/6.519 28-Jan-21 15:15:
   27 INFO Processing step 13/14 28-Jan-21 15:15:43 INFO Scanned files: 3.356/6.519
   28-Jan-21 15:15:44 INFO Processing step 13/14 28-Jan-21 15:16:00 INFO Scanned
   files: 3.388/6.519 28-Jan-21 15:16:02 INFO Processing step 13/14 28-Jan-21 15:
   16:05 INFO Cancelling scanning process 28-Jan-21 15:16:05 ERROR Scan was cancelled.
 *  [vas019](https://wordpress.org/support/users/vas019/)
 * (@vas019)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13973385)
 * I had similar problem , i increased memory allocation from 256 to 500MB from 
   php. ini and tried again. I received initially same error and then retried, and
   script is progressing now, building lists..
 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13973715)
 * There’s a connection timeout: `28-Jan-21 15:07:12 ERROR Fatal error: forking 
   process failed (cURL error 28: Operation timed out after 5000 milliseconds with
   0 bytes received: AJAX API). Aborting.`
    It looks like your server is a bit slow
   and the default timeout (5 seconds) is too low. This is the WordPress default
   timeout. I will make some changes later today and will give you a link to the
   modified file so that you could test it.
 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13974622)
 * Here a quick patch you can test:
    1. Download the new /lib/ajax_hooks.php script:
   [https://plugins.trac.wordpress.org/export/HEAD/ninjascanner/trunk/lib/ajax_hooks.php](https://plugins.trac.wordpress.org/export/HEAD/ninjascanner/trunk/lib/ajax_hooks.php)
   2. Over FTP, copy it into the “wp-content/plugins/ninjascanner/lib/” to replace
   the current one. 3. Make sure to uncheck the “NinjaScanner > Settings > Advanced
   Users Settings > Always verify NinjaScanner’s files integrity before starting
   a scan” otherwise the scan will refuse to run.
 *  [idonteatmeat](https://wordpress.org/support/users/idonteatmeat/)
 * (@idonteatmeat)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13974651)
 * Noticed the same issue right the second you posted this fix.
 * I can confirm the process running now. Has not finished yet though. I will report
   back.
 * Thank you!
    -  This reply was modified 5 years, 4 months ago by [idonteatmeat](https://wordpress.org/support/users/idonteatmeat/).
 *  [idonteatmeat](https://wordpress.org/support/users/idonteatmeat/)
 * (@idonteatmeat)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13975245)
 * I tried several times now. The scanning process now stops at the end of step 
   13/14.
    Strangely it scans more files than it calculates in the beginning.
 * The process still halts with the message “Missing lock file” though.
 *     ```
       29-Jan-21 12:31:05 INFO  Scanned files: 12.990/17.426
       29-Jan-21 12:31:09 INFO  Processing step 13/14
       29-Jan-21 12:31:25 INFO  Scanned files: 13.016/17.426
       29-Jan-21 12:31:30 INFO  Processing step 13/14
       29-Jan-21 12:31:46 INFO  Scanned files: 13.053/17.426
       29-Jan-21 12:31:49 INFO  Processing step 13/14
       29-Jan-21 12:32:05 INFO  Scanned files: 13.093/17.426
       29-Jan-21 12:32:09 INFO  Processing step 13/14
       29-Jan-21 12:32:25 INFO  Scanned files: 13.131/17.426
       29-Jan-21 12:32:29 INFO  Processing step 13/14
       29-Jan-21 12:32:45 INFO  Scanned files: 13.170/17.426
       29-Jan-21 12:32:49 INFO  Processing step 13/14
       29-Jan-21 12:33:05 INFO  Scanned files: 13.206/17.426
       29-Jan-21 12:33:09 INFO  Processing step 13/14
       29-Jan-21 12:33:25 INFO  Scanned files: 13.264/17.426
       29-Jan-21 12:33:29 INFO  Processing step 13/14
       29-Jan-21 12:33:45 INFO  Scanned files: 13.294/17.426
       29-Jan-21 12:33:50 INFO  Processing step 13/14
       29-Jan-21 12:34:06 INFO  Scanned files: 13.330/17.426
       29-Jan-21 12:34:09 INFO  Processing step 13/14
       29-Jan-21 12:34:26 INFO  Scanned files: 13.376/17.426
       29-Jan-21 12:34:30 INFO  Processing step 13/14
       29-Jan-21 12:34:46 INFO  Scanned files: 13.649/17.426
       29-Jan-21 12:34:50 INFO  Processing step 13/14
       29-Jan-21 12:35:06 INFO  Scanned files: 14.071/17.426
       29-Jan-21 12:35:10 INFO  Processing step 13/14
       29-Jan-21 12:35:26 INFO  Scanned files: 14.277/17.426
       29-Jan-21 12:35:31 INFO  Processing step 13/14
       29-Jan-21 12:35:47 INFO  Scanned files: 14.326/17.426
       29-Jan-21 12:35:52 INFO  Processing step 13/14
       29-Jan-21 12:36:08 INFO  Scanned files: 14.358/17.426
       29-Jan-21 12:36:12 INFO  Processing step 13/14
       29-Jan-21 12:36:28 INFO  Scanned files: 14.388/17.426
       29-Jan-21 12:36:32 INFO  Processing step 13/14
       29-Jan-21 12:36:48 INFO  Scanned files: 16.621/17.426
       29-Jan-21 12:36:53 INFO  Processing step 13/14
       29-Jan-21 12:37:09 INFO  Scanned files: 16.657/17.426
       29-Jan-21 12:37:13 INFO  Processing step 13/14
       29-Jan-21 12:37:29 INFO  Scanned files: 16.690/17.426
       29-Jan-21 12:37:33 INFO  Processing step 13/14
       29-Jan-21 12:37:49 INFO  Scanned files: 16.714/17.426
       29-Jan-21 12:37:53 INFO  Processing step 13/14
       29-Jan-21 12:38:09 INFO  Scanned files: 16.747/17.426
       29-Jan-21 12:38:13 INFO  Processing step 13/14
       29-Jan-21 12:38:29 INFO  Scanned files: 16.782/17.426
       29-Jan-21 12:38:33 INFO  Processing step 13/14
       29-Jan-21 12:38:49 INFO  Scanned files: 16.811/17.426
       29-Jan-21 12:38:52 INFO  Processing step 13/14
       29-Jan-21 12:39:08 INFO  Scanned files: 16.842/17.426
       29-Jan-21 12:39:11 INFO  Processing step 13/14
       29-Jan-21 12:39:27 INFO  Scanned files: 16.874/17.426
       29-Jan-21 12:39:31 INFO  Processing step 13/14
       29-Jan-21 12:39:47 INFO  Scanned files: 17.154/17.426
       29-Jan-21 12:39:51 INFO  Processing step 13/14
       29-Jan-21 12:40:07 INFO  Scanned files: 17.187/17.426
       29-Jan-21 12:40:11 INFO  Processing step 13/14
       29-Jan-21 12:40:27 INFO  Scanned files: 17.216/17.426
       29-Jan-21 12:40:31 INFO  Processing step 13/14
       29-Jan-21 12:40:47 INFO  Scanned files: 17.249/17.426
       29-Jan-21 12:40:50 INFO  Processing step 13/14
       29-Jan-21 12:41:06 INFO  Scanned files: 17.275/17.426
       29-Jan-21 12:41:09 INFO  Processing step 13/14
       29-Jan-21 12:41:25 INFO  Scanned files: 17.304/17.426
       29-Jan-21 12:41:29 INFO  Processing step 13/14
       29-Jan-21 12:41:45 INFO  Scanned files: 17.336/17.426
       29-Jan-21 12:41:48 INFO  Processing step 13/14
       29-Jan-21 12:42:04 INFO  Scanned files: 17.370/17.426
       29-Jan-21 12:42:08 INFO  Processing step 13/14
       29-Jan-21 12:42:24 INFO  Scanned files: 17.397/17.426
       29-Jan-21 12:42:28 INFO  Processing step 13/14
       29-Jan-21 12:42:44 INFO  Scanned files: 17.425/17.426
       29-Jan-21 12:42:48 INFO  Processing step 13/14
       29-Jan-21 12:43:05 INFO  Scanned files: 17.453/17.426
       29-Jan-21 12:43:08 INFO  Processing step 13/14
       29-Jan-21 12:43:24 INFO  Scanned files: 17.486/17.426
       29-Jan-21 12:43:28 INFO  Processing step 13/14
       29-Jan-21 12:43:44 INFO  Scanned files: 17.518/17.426
       29-Jan-21 12:43:48 INFO  Processing step 13/14
       29-Jan-21 12:44:04 INFO  Scanned files: 17.552/17.426
       29-Jan-21 12:44:08 INFO  Processing step 13/14
       29-Jan-21 12:44:24 INFO  Scanned files: 17.590/17.426
       29-Jan-21 12:44:28 INFO  Processing step 13/14
       29-Jan-21 12:44:44 INFO  Scanned files: 17.622/17.426
       29-Jan-21 12:44:47 INFO  Processing step 13/14
       29-Jan-21 12:45:03 INFO  Scanned files: 17.656/17.426
       29-Jan-21 12:45:08 INFO  Processing step 13/14
       29-Jan-21 12:45:24 INFO  Scanned files: 17.691/17.426
       29-Jan-21 12:45:29 INFO  Processing step 13/14
       29-Jan-21 12:45:45 INFO  Scanned files: 17.726/17.426
       29-Jan-21 12:45:49 INFO  Processing step 13/14
       29-Jan-21 12:46:05 INFO  Scanned files: 17.763/17.426
       29-Jan-21 12:46:08 INFO  Processing step 13/14
       29-Jan-21 12:46:24 INFO  Scanned files: 17.802/17.426
       29-Jan-21 12:46:27 INFO  Processing step 13/14
       29-Jan-21 12:46:43 INFO  Scanned files: 17.836/17.426
       29-Jan-21 12:46:46 INFO  Processing step 13/14
       29-Jan-21 12:47:02 INFO  Scanned files: 17.863/17.426
       29-Jan-21 12:47:07 INFO  Processing step 13/14
       29-Jan-21 12:47:23 INFO  Scanned files: 17.899/17.426
       29-Jan-21 12:47:27 INFO  Processing step 13/14
       29-Jan-21 12:47:43 INFO  Scanned files: 17.934/17.426
       29-Jan-21 12:47:46 INFO  Processing step 13/14
       29-Jan-21 12:48:02 INFO  Scanned files: 17.964/17.426
       29-Jan-21 12:48:06 INFO  Processing step 13/14
       29-Jan-21 12:48:22 INFO  Scanned files: 17.997/17.426
       29-Jan-21 12:48:26 INFO  Processing step 13/14
       29-Jan-21 12:48:42 INFO  Scanned files: 18.031/17.426
       29-Jan-21 12:48:46 INFO  Processing step 13/14
       29-Jan-21 12:49:02 INFO  Scanned files: 18.066/17.426
       29-Jan-21 12:49:06 INFO  Processing step 13/14
       29-Jan-21 12:49:22 INFO  Scanned files: 18.102/17.426
       29-Jan-21 12:49:27 INFO  Processing step 13/14
       29-Jan-21 12:49:43 INFO  Scanned files: 18.138/17.426
       29-Jan-21 12:49:46 INFO  Processing step 13/14
       29-Jan-21 12:50:02 INFO  Scanned files: 18.166/17.426
       29-Jan-21 12:50:05 INFO  Processing step 13/14
       29-Jan-21 12:50:21 INFO  Scanned files: 18.195/17.426
       29-Jan-21 12:50:24 INFO  Processing step 13/14
       29-Jan-21 12:50:40 INFO  Scanned files: 18.225/17.426
       29-Jan-21 12:50:45 INFO  Processing step 13/14
       29-Jan-21 12:51:01 INFO  Scanned files: 18.261/17.426
       29-Jan-21 12:51:05 INFO  Processing step 13/14
       29-Jan-21 12:51:21 INFO  Scanned files: 18.298/17.426
       29-Jan-21 12:51:25 INFO  Processing step 13/14
       29-Jan-21 12:51:41 INFO  Scanned files: 18.335/17.426
       29-Jan-21 12:51:46 INFO  Processing step 13/14
       29-Jan-21 12:52:02 INFO  Scanned files: 18.376/17.426
       29-Jan-21 12:52:05 INFO  Processing step 13/14
       29-Jan-21 12:52:21 INFO  Scanned files: 18.412/17.426
       29-Jan-21 12:52:25 INFO  Processing step 13/14
       29-Jan-21 12:52:41 INFO  Scanned files: 18.446/17.426
       29-Jan-21 12:52:45 INFO  Processing step 13/14
       29-Jan-21 12:53:01 INFO  Scanned files: 18.481/17.426
       29-Jan-21 12:53:05 INFO  Processing step 13/14
       29-Jan-21 12:53:21 INFO  Scanned files: 18.517/17.426
       29-Jan-21 12:53:25 INFO  Processing step 13/14
       29-Jan-21 12:53:41 INFO  Scanned files: 18.555/17.426
       29-Jan-21 12:53:45 INFO  Processing step 13/14
       29-Jan-21 12:54:01 INFO  Scanned files: 18.592/17.426
       29-Jan-21 12:54:05 INFO  Processing step 13/14
       29-Jan-21 12:54:21 INFO  Scanned files: 18.629/17.426
       29-Jan-21 12:54:25 INFO  Processing step 13/14
       29-Jan-21 12:54:41 INFO  Scanned files: 18.661/17.426
       29-Jan-21 12:54:44 INFO  Processing step 13/14
       29-Jan-21 12:55:00 INFO  Scanned files: 18.696/17.426
       29-Jan-21 12:55:04 INFO  Processing step 13/14
       29-Jan-21 12:55:20 INFO  Scanned files: 18.734/17.426
       29-Jan-21 12:55:23 INFO  Processing step 13/14
       29-Jan-21 12:55:40 INFO  Scanned files: 18.767/17.426
       29-Jan-21 12:55:44 INFO  Processing step 13/14
       29-Jan-21 12:56:00 INFO  Scanned files: 18.804/17.426
       29-Jan-21 12:56:03 INFO  Processing step 13/14
       29-Jan-21 12:56:19 INFO  Scanned files: 18.837/17.426
       29-Jan-21 12:56:23 INFO  Processing step 13/14
       29-Jan-21 12:56:39 INFO  Scanned files: 18.874/17.426
       29-Jan-21 12:56:42 INFO  Processing step 13/14
       29-Jan-21 12:56:58 INFO  Scanned files: 18.910/17.426
       29-Jan-21 12:57:02 INFO  Processing step 13/14
       29-Jan-21 12:57:18 INFO  Scanned files: 18.946/17.426
       29-Jan-21 12:57:22 INFO  Processing step 13/14
       29-Jan-21 12:57:38 INFO  Scanned files: 18.981/17.426
       29-Jan-21 12:57:41 INFO  Processing step 13/14
       29-Jan-21 12:57:57 INFO  Scanned files: 19.014/17.426
       29-Jan-21 12:58:01 INFO  Processing step 13/14
       29-Jan-21 12:58:17 INFO  Scanned files: 19.047/17.426
       29-Jan-21 12:58:22 INFO  Processing step 13/14
       29-Jan-21 12:58:38 INFO  Scanned files: 19.087/17.426
       29-Jan-21 12:58:41 INFO  Processing step 13/14
       29-Jan-21 12:58:57 INFO  Scanned files: 19.126/17.426
       29-Jan-21 12:59:01 INFO  Processing step 13/14
       29-Jan-21 12:59:17 INFO  Scanned files: 19.165/17.426
       29-Jan-21 12:59:21 INFO  Processing step 13/14
       29-Jan-21 12:59:37 INFO  Scanned files: 19.202/17.426
       29-Jan-21 12:59:40 INFO  Processing step 13/14
       29-Jan-21 12:59:56 INFO  Scanned files: 19.235/17.426
       29-Jan-21 13:00:00 INFO  Processing step 13/14
       29-Jan-21 13:00:16 INFO  Scanned files: 19.271/17.426
       29-Jan-21 13:00:20 INFO  Processing step 13/14
       29-Jan-21 13:00:37 INFO  Scanned files: 19.308/17.426
       29-Jan-21 13:00:42 INFO  Processing step 13/14
       29-Jan-21 13:00:58 INFO  Scanned files: 19.342/17.426
       29-Jan-21 13:01:02 INFO  Processing step 13/14
       29-Jan-21 13:01:18 INFO  Scanned files: 19.376/17.426
       29-Jan-21 13:01:21 INFO  Processing step 13/14
       29-Jan-21 13:01:37 INFO  Scanned files: 19.410/17.426
       29-Jan-21 13:01:40 INFO  Processing step 13/14
       29-Jan-21 13:01:56 INFO  Scanned files: 19.446/17.426
       29-Jan-21 13:02:00 INFO  Processing step 13/14
       29-Jan-21 13:02:16 INFO  Scanned files: 19.483/17.426
       29-Jan-21 13:02:20 INFO  Processing step 13/14
       29-Jan-21 13:02:36 INFO  Scanned files: 19.512/17.426
       29-Jan-21 13:02:39 INFO  Processing step 13/14
       29-Jan-21 13:02:55 INFO  Scanned files: 19.544/17.426
       29-Jan-21 13:02:58 INFO  Processing step 13/14
       29-Jan-21 13:03:14 INFO  Scanned files: 19.563/17.426
       29-Jan-21 13:03:19 INFO  Processing step 13/14
       29-Jan-21 13:03:35 INFO  Scanned files: 19.595/17.426
       29-Jan-21 13:03:40 INFO  Processing step 13/14
       29-Jan-21 13:03:56 INFO  Scanned files: 19.618/17.426
       29-Jan-21 13:03:59 INFO  Processing step 13/14
       29-Jan-21 13:04:15 INFO  Scanned files: 19.644/17.426
       29-Jan-21 13:04:20 INFO  Processing step 13/14
       29-Jan-21 13:04:36 INFO  Scanned files: 19.679/17.426
       29-Jan-21 13:04:40 INFO  Processing step 13/14
       29-Jan-21 13:04:56 INFO  Scanned files: 19.713/17.426
       29-Jan-21 13:05:01 INFO  Processing step 13/14
       29-Jan-21 13:05:17 INFO  Scanned files: 19.758/17.426
       29-Jan-21 13:05:21 INFO  Processing step 13/14
       29-Jan-21 13:05:37 INFO  Scanned files: 19.793/17.426
       29-Jan-21 13:05:41 INFO  Processing step 13/14
       29-Jan-21 13:05:57 INFO  Scanned files: 19.839/17.426
       29-Jan-21 13:06:00 INFO  Processing step 13/14
       29-Jan-21 13:06:16 INFO  Scanned files: 19.872/17.426
       29-Jan-21 13:06:19 INFO  Processing step 13/14
       29-Jan-21 13:06:35 INFO  Scanned files: 19.907/17.426
       29-Jan-21 13:06:40 INFO  Processing step 13/14
       29-Jan-21 13:06:56 INFO  Scanned files: 19.942/17.426
       29-Jan-21 13:06:59 INFO  Cancelling scanning process
       29-Jan-21 13:07:02 INFO  Cancelling scanning process
       29-Jan-21 13:07:04 INFO  Cancelling scanning process
       29-Jan-21 13:07:06 INFO  Cancelling scanning process
       29-Jan-21 13:07:07 INFO  Cancelling scanning process
       29-Jan-21 13:07:09 INFO  Cancelling scanning process
       29-Jan-21 13:07:17 INFO  Cancelling scanning process
       29-Jan-21 13:07:19 INFO  Cancelling scanning process
       29-Jan-21 13:07:21 INFO  Cancelling scanning process
       29-Jan-21 13:07:23 INFO  Cancelling scanning process
       29-Jan-21 13:07:25 INFO  Cancelling scanning process
       ```
   
 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13975444)
 * Try to clear the cache: Settings > Advanced Users Settings > Nerds Settings >
   Run the garbage collector.
 *  [idonteatmeat](https://wordpress.org/support/users/idonteatmeat/)
 * (@idonteatmeat)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13976212)
 * Ok, tried that. I’m sorry. Still crashes with the same message when it’s getting
   to the end.
    -  This reply was modified 5 years, 4 months ago by [idonteatmeat](https://wordpress.org/support/users/idonteatmeat/).
 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13976910)
 * You can either:
    Delete manually the whole cache: Deactivate NinjaScanner first,
   then delete over FTP the /wp-content/ninjascanner folder which contains all cached
   files. Then, reactivate NinjaScanner and start another scan.
 * Or:
    Roll back to version 3.0.2 and see if it works as expected: [https://downloads.wordpress.org/plugin/ninjascanner.3.0.2.zip](https://downloads.wordpress.org/plugin/ninjascanner.3.0.2.zip)
 *  Thread Starter [blacckmamba](https://wordpress.org/support/users/blacckmamba/)
 * (@blacckmamba)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13977216)
 * Hi again!
 * It worked for me with the patch (ajax_hooks.php) and the “Always verify NinjaScanner’s
   files integrity before starting a scan” deselected!
 * 😉
 * Thanks very much!
 *  Anonymous User 17880307
 * (@anonymized-17880307)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-13980669)
 * Same issue here. I will try it with the patch too.
    Edit: It’s fixed with the
   patch.
    -  This reply was modified 5 years, 3 months ago by Anonymous User 17880307.
 *  [najjahbr](https://wordpress.org/support/users/najjahbr/)
 * (@najjahbr)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-14225428)
 * The patch didn’t fix my “Missing lock file” error.
 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-lock-file/#post-14226386)
 * Click on the “Log” tab, activate the “Debug” checkbox below the textarea, and
   check if there’s any fatal errors or warnings in the log.

Viewing 15 replies - 1 through 15 (of 17 total)

1 [2](https://wordpress.org/support/topic/missing-lock-file/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/missing-lock-file/page/2/?output_format=md)

The topic ‘Missing Lock File.’ is closed to new replies.

 * ![](https://ps.w.org/ninjascanner/assets/icon-256x256.png?rev=1783698)
 * [NinjaScanner - Virus & Malware scan](https://wordpress.org/plugins/ninjascanner/)
 * [Support Threads](https://wordpress.org/support/plugin/ninjascanner/)
 * [Active Topics](https://wordpress.org/support/plugin/ninjascanner/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ninjascanner/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ninjascanner/reviews/)

 * 17 replies
 * 6 participants
 * Last reply from: [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/missing-lock-file/page/2/#post-14234631)
 * Status: resolved