Title: Missing &amp; non-working &#8220;things&#8221;
Last modified: August 27, 2024

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# Missing & non-working “things”

 *  Resolved [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/)
 * Hello,
 * I just tried your plugin, starting with textarea.
    1. Would be nice to have the option to add a text below title, to precise something
    2. Title is span. Shouldn’t it be “label” to get same layout (font) than product
       variations on variable product? At least, get an option to choose
    3. For thie textarea, if I change the number of rows, the result is invisible
 * Kind regafrds

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Support [mialewp](https://wordpress.org/support/users/mialewp/)
 * (@mialewp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17977342)
 * Hello [@polina92](https://wordpress.org/support/users/polina92/),
   Thanks for 
   contacting us today.Can you give us the screenshot of these? So we can understand
   better.Best regards,Mia
 *  Plugin Support [mialewp](https://wordpress.org/support/users/mialewp/)
 * (@mialewp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17979324)
 * Hi [@polina92](https://wordpress.org/support/users/polina92/),
   Good day!Have 
   you solved the textarea issue yet? It seems to work properly on our end [https://tppr.me/ijnwPy](https://tppr.me/ijnwPy)
   Please let us know if you still need help.Best regards,Mia
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17980629)
 * Hello Mia,
 * Re. textarea, it is now working. It should have been a cache issue.
 * Re. the 2 others, looks like you did reply, and thus I can’t say anything
 * Kind regards
 * Polina
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17980682)
 * Sorry, I meant “since you did not reply”, I can’t comment anything
 *  Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * (@ninjateamwp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17980880)
 * Hi [@polina92](https://wordpress.org/support/users/polina92/) ,
 * As for #1 and #2, can you give more details so we can understand you better, 
   please? Like screenshots/screencast
 * Thank you.
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17981387)
 * Hello,
 * Here is a first illustration.
 * [https://snipboard.io/i3JsSL.jpg](https://snipboard.io/i3JsSL.jpg)
 * What you can see:
 * 1. row setting is at 1, and text area is wider. Why? Indeed, since working on
   staging site, I deactivated all caches. Maybe your plugin uses 1?
 * 2. On a variable product, your text title does not get the style of the woocommerce
   variations (see 1 and 2 vs 3 on image. I am not a Tech at all. I am testing other
   plugins. Others use “label” for this say ” addon title”, woocommerce use “label”
   for variations as well, you use “span”, which could explain why the style is 
   not inherited nor matching the global CSS.
 * 3. It is impossible (?) to add an explanatory text / an instruction / a guideline
   between the “title” of the textarea. It could have been placeholder, but in my
   case (Theme = Woodmart), the inherited style makes text almost invisible
 * [https://snipboard.io/F23EQk.jpg](https://snipboard.io/F23EQk.jpg)
 * Other image, presenting somehow what I’d like … a ” addon title” styled like 
   variations + a visible explanatory text + a button sending to kind of “more info”
 * [https://snipboard.io/ApHqkr.jpg](https://snipboard.io/ApHqkr.jpg)
 * Hoping this clarifies
 * Kind regards
 *  Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * (@ninjateamwp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17981665)
 * Hi [@polina92](https://wordpress.org/support/users/polina92/) ,
 * Thanks for the added details.
 * 1). You can add this CSS via the section (shown in the screenshot below) and 
   control as you like:
   [https://drive.google.com/file/d/1W5bYuzllgfekuFoRRuQg4w8g1bPhvDlZ/view?usp=drivesdk](https://drive.google.com/file/d/1W5bYuzllgfekuFoRRuQg4w8g1bPhvDlZ/view?usp=drivesdk)`.
   yayextra-option-field-wrap {width: 100% !important;}
 * 2). You can give us that product page’s URL, we will check and let you know if
   possible to style the YayExtra item, **#3** to look like the style of **#1** 
   and **#2**
 * 3). Generally, a Place holder texts should fade a little bit, but we will check
   and also determine the CSS to style the place holder text to be more visible 
   as you want.
 * 4). Unfortunately, our plugin does not have this style, please drop our dev team
   a suggestion here:
   [https://feedbo.io/board/yayextra/](https://feedbo.io/board/yayextra/)
   Regards,Bruce
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17983461)
 * Hello Bruce,
    1. CSS don’t not seem to work. Setting of textarea is on 1 row, and visually, 5
       are delivered. Big problem? No, sincerely.
    2. For 2, it’s on a staging site which is password protected. I would not mind 
       giving you the credentials in a secure way. That said, I had not noticed this
       tab “customize” you just indicated via point 1, and via font size and font weight,
       I can manage, and it’s acceptable.
    3. Not sure that a place holder text shall fade. Better visible, especially for
       senior people. Further, most often, themes propose a dark or light color schemes.
       Fade text can be OK for dark if contrast, but for light … And for some, visibility/
       readility / findability matter more than aesthetics.
    4. Sometimes, developers seem to think about complicated things but not to simply
       efficient ones. If there was a way to add a basic text block (without any place
       holder) … which could become an informative paragraph , or a header , or where
       man could place a short code. A simple thing that would bring many additional
       opportunities. But I am not a Tech and maybe it’s far more difficult than I 
       imagine.
 * Kind regards
 *  Plugin Support [alina98](https://wordpress.org/support/users/alina98/)
 * (@alina98)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17983614)
 * Hi [@polina92](https://wordpress.org/support/users/polina92/) ,
 * To fix **#1, #2 **and** #3 **for you, please reach our tech team here (you can
   use the live chat):
   yaycommerce.com/support
 * For **#4**, please let me clarify again that some of the option types have the
   settings of an ‘additional description’ including; Button, swatches, checkboxes,
   radio buttons:
   [https://www.dropbox.com/scl/fi/qy4orm2sb2d93rwg15au6/2024-08-29_17-57-44.png?rlkey=88z3k0oif05sgyfimdzb3q0vc&dl=0](https://www.dropbox.com/scl/fi/qy4orm2sb2d93rwg15au6/2024-08-29_17-57-44.png?rlkey=88z3k0oif05sgyfimdzb3q0vc&dl=0)
   Although, this can not in link format or button format
 * Thank you.
   Alina
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17983686)
 * Hello,
 * I absolutely need a button with link.
 * So, no need to spend time on 1 / 2 / 3. If those are of interest, you will make
   it happen. Chat is super time consuming. I saw no tutorial on your website. Normal?
 * Cheers
 * Polina
 *  Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * (@ninjateamwp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17983767)
 * Hi [@polina92](https://wordpress.org/support/users/polina92/) ,
 * Please note that the chat is not time consuming for this sort of case which we
   already have going-on, so you can reach the team and they’d check things for 
   you.
 * Also, you can drop us a suggestion here for that button feature:
   [https://feedbo.io/board/yayextra/](https://feedbo.io/board/yayextra/)
   Lastly, here you can find our detailed documentation for this plugin:[https://docs.yaycommerce.com/yayextra](https://docs.yaycommerce.com/yayextra)
   Thank you.
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17984733)
 * Re. tutorial, sorry, I missed it.
 * I found a plugin which delivers what I need
 * Thank you for your time
 * Bye
 *  Thread Starter [polina92](https://wordpress.org/support/users/polina92/)
 * (@polina92)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17984734)
 * Topic closed

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Missing & non-working “things”’ is closed to new replies.

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 * 13 replies
 * 4 participants
 * Last reply from: [polina92](https://wordpress.org/support/users/polina92/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/missing-non-working-things/#post-17984734)
 * Status: resolved