Title: Missing PDF
Last modified: February 17, 2020

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# Missing PDF

 *  Resolved [oguido](https://wordpress.org/support/users/oguido/)
 * (@oguido)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-pdf-4/)
 * Hello,
 * i’ve put:
 * [pdf-embedder url=’https://seadance.pt/wp-content/uploads/2020/02/The-Timetable-
   CREATIVE-LAB-Daily-schedule.pdf’]
 * in the shortcode
 * and I get this error:
 * Missing PDF “[https://seadance.pt/creative-lab-en/%E2%80%99https://seadance.pt/wp-content/uploads/2020/02/The-Timetable-CREATIVE-LAB-Daily-schedule.pdf%E2%80%99&#8221](https://seadance.pt/creative-lab-en/%E2%80%99https://seadance.pt/wp-content/uploads/2020/02/The-Timetable-CREATIVE-LAB-Daily-schedule.pdf%E2%80%99&#8221);.
 * can you help me please?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * (@wppdfsupport)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-pdf-4/#post-12451305)
 * Hi [@oguido](https://wordpress.org/support/users/oguido/),
 * Looking at the reported error shows the URL for the PDF that includes the text**%
   E2%80%9D**. The **%E2%80%9D** would indicate that your theme or a page layout
   builder is changing the formatting of the shortcode, turning the straight quotes
   around the PDF’s file path into curly quotes breaking the functionality of the
   plugin.
 * You will need to ensure that your shortcode is being entered into an HTML / Text
   field, or if you are using a page builder into a module that supports Plain Text,
   HTML, shortcodes, or Raw Code.
 * Emma
 *  [jinnahdorothy](https://wordpress.org/support/users/jinnahdorothy/)
 * (@jinnahdorothy)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-pdf-4/#post-12493164)
 * Hi Emma,
 * I have the same issue. the pdf link that is added in the shortcode actually has
   not been added that way but it would show as [pdf-embedder url=’https://domain.
   com/wp-content/uploads/2020/02/04_02_2020-DailyUpdate.pdf’].
 *  [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * (@wppdfsupport)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/missing-pdf-4/#post-12499551)
 * Hi [@jinnahdorothy](https://wordpress.org/support/users/jinnahdorothy/),
 * Yes, the issue is similar except the quotes are being reformatted as a single
   curly quote instead of a double straight quote. The method to resolve this is
   the same as I mentioned for the original poster. Alternatively, you can try excluding
   the quotes entirely—this does appear to work with some themes / layout builders.
 * Emma

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing PDF’ is closed to new replies.

 * ![](https://ps.w.org/pdf-embedder/assets/icon.svg?rev=3227003)
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## Tags

 * [curly quotes](https://wordpress.org/support/topic-tag/curly-quotes/)
 * [formatting error](https://wordpress.org/support/topic-tag/formatting-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/missing-pdf-4/#post-12499551)
 * Status: resolved