Title: Missing “Purchase” event + AddToCart issues
Last modified: February 21, 2018

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# Missing “Purchase” event + AddToCart issues

 *  [venenifer](https://wordpress.org/support/users/venenifer/)
 * (@venenifer)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/missing-purchase-event/)
 * Hi,
 * 1) my FB catalog diagnostic is reporting this:
    Missing “Purchase” event in mydomain.
   com Pixel Although, the relevant box is checked under “Track this eCommerce Conversions”
   in Pixel Caffeine General Settings.
 * 2) Also, please check this scrennshot of what the Pixel Helper shows after i 
   Add a product To Cart: [http://nimb.ws/Xdm4KH](http://nimb.ws/Xdm4KH)
    Both AddToCart
   and SubscribedButtonClick are being added when clicking add to cart. And there’s
   a warning too.
 * Hope you can help. Thanks!

Viewing 1 replies (of 1 total)

 *  Plugin Author [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * (@antoscarface)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/missing-purchase-event/#post-10006586)
 * Hi,
 * 1. do you have a custom checkout page? do you have an external plugin that manages
   the checkout? Also, have you checked the pixels triggered with Pixel Helper? 
   I’d suggest finally to read this topic to have more info to debug the issue: 
   [https://wordpress.org/support/topic/before-posting-to-read-before-posting-a-topic/](https://wordpress.org/support/topic/before-posting-to-read-before-posting-a-topic/)
 * 2. That warning appears because there isn’t any product catalog in your business
   manager with the Pixel ID associated, that contains the product ID specified 
   in the `content_ids` parameter. You can use Pixel Caffeine 2.0.x to create also
   the product catalog and feed with the products you have on your website! 🙂 Check
   out the “Product Catalog” tab.

Viewing 1 replies (of 1 total)

The topic ‘Missing “Purchase” event + AddToCart issues’ is closed to new replies.

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## Tags

 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [purchase](https://wordpress.org/support/topic-tag/purchase/)

 * 1 reply
 * 2 participants
 * Last reply from: [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/missing-purchase-event/#post-10006586)
 * Status: not resolved