Title: Missing rates
Last modified: October 29, 2020

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# Missing rates

 *  Resolved [danna556](https://wordpress.org/support/users/danna556/)
 * (@danna556)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/)
 * Hello, i will attach my picture
    [https://prnt.sc/v9ktf6](https://prnt.sc/v9ktf6)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-rates%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [danna556](https://wordpress.org/support/users/danna556/)
 * (@danna556)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/#post-13598284)
 * Api connection is green, all choices for delivery are sellected, but i still 
   got this
 * [https://prnt.sc/v9l4rq](https://prnt.sc/v9l4rq)
 *  Thread Starter [danna556](https://wordpress.org/support/users/danna556/)
 * (@danna556)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/#post-13598343)
 * UPS: Fallback rate added with reason: Failure: The requested service is unavailable
   between the selected locations. (111210)
    this is when turn on Debug.
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/#post-13601467)
 * Hello [@danna556](https://wordpress.org/support/users/danna556/),
 * Could you please copy-paste here the information from the Debug mode: [http://wpdesk.me/mp/w6psHXrw1g.png](http://wpdesk.me/mp/w6psHXrw1g.png)?
   It will help us to investigate your problem.
 * The screenshot from the UPS shipping method will be also helpful.
 * Best regards,
    Marta
 *  Thread Starter [danna556](https://wordpress.org/support/users/danna556/)
 * (@danna556)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/#post-13614063)
 * Hello i fixed by myself, mark as resolved 🙂
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/#post-13614072)
 * Thank you for the information.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing rates’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping-ups/assets/icon.svg?rev=2738069)
 * [Shipping Live Rates and Access Points for UPS for WooCommerce](https://wordpress.org/plugins/flexible-shipping-ups/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping-ups/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping-ups/)
 * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping-ups/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping-ups/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexible-shipping-ups/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/missing-rates/#post-13614072)
 * Status: resolved