Title: Missing records
Last modified: September 12, 2020

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# Missing records

 *  Resolved [Yaniv](https://wordpress.org/support/users/yaniv691/)
 * (@yaniv691)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/missing-records-2/)
 * Hi,
 * Using WP All Export I exported a custom post type and downloaded a CSV with 251
   records. The WP All Export page showed 251 records exported, and I confirmed 
   this on Google Sheets.
 * Using WP All Import, I’m trying to import these posts, but for some strange reason
   the import shows only 2 records.
 * What am I doing wrong and how can I get all 251 records to import successfully?
 * Thanks,
    Yaniv

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [Yaniv](https://wordpress.org/support/users/yaniv691/)
 * (@yaniv691)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/missing-records-2/#post-13398298)
 * Update: this is probably due to special characters, as my content is in Hebrew(
   but the CSV is encoded with UTF-8).
 * When I export an XML, I can import all 251 records successfully, but only if 
   I enable Stream Reader in the WP All Import settings.
 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/missing-records-2/#post-13435620)
 * Hi [@yaniv691](https://wordpress.org/support/users/yaniv691/),
 * > When I export an XML, I can import all 251 records successfully, but only if
   > I enable Stream Reader in the WP All Import settings.
 * Please check with your web host and see what version of libxml your server is
   running. If it’s version 2.9.3, ask them to update it and then try the import
   again to see if it’s fixed (for both CSV and XML files).
 *  Thread Starter [Yaniv](https://wordpress.org/support/users/yaniv691/)
 * (@yaniv691)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/missing-records-2/#post-13438917)
 * Thanks for your reply. I asked my web host to update libxml and that certainly
   fixed the bug.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing records’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Yaniv](https://wordpress.org/support/users/yaniv691/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/missing-records-2/#post-13438917)
 * Status: resolved