Title: Missing results
Last modified: December 28, 2021

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# Missing results

 *  Resolved [Michele](https://wordpress.org/support/users/mathrim87/)
 * (@mathrim87)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/missing-results/)
 * Hi,
    I’m not seeing these results: CPU/Core count, Real Time CPU Usage, Server
   Uptime, RAM details, Real Time RAM Usage
 * So, I contacted my hosting provider (Siteground) and ask them to check if _shell\
   _exec() function_ was enable and it had executable permission. The answer was
   yes to both the questions.
 * What else can I try to do?

Viewing 1 replies (of 1 total)

 *  Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/missing-results/#post-15516412)
 * Please note that just having `shell_exec` enabled is not enough. The plugin looks
   at the data that it received from the `/proc/` folder of the server as it gets
   the data from `/proc/meminfo`, `/proc/cpuinfo`, `/proc/uptime` etc. So, if your
   host doesn’t allow to get the data from the files inside the `/proc/` folder,
   the UNIX commands that the plugin runs will have no effect. This is why despite
   having `shell_exec()` enabled you are still seeing this message.

Viewing 1 replies (of 1 total)

The topic ‘Missing results’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [iSaumya](https://wordpress.org/support/users/isaumya/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/missing-results/#post-15516412)
 * Status: resolved