Title: missing review Last modified: July 14, 2025 --- # missing review * Resolved [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months, 4 weeks ago](https://wordpress.org/support/topic/missing-review/) * I am using this plugin quit some time, and it worked like a charm. It does also now, but there is one review missing. * Compare [https://daskleinparadies.de/en/guest-reviews](https://daskleinparadies.de/en/guest-reviews) to [https://www.airbnb.de/rooms/5990499](https://www.airbnb.de/rooms/5990499) you will see that the revioew form Yue, dated June 2025 and from Makrus date July 2025 is missing. * Also in the plugin backend in the review list these two entries are missing. * BR – Jochen * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-review%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * (@jgwhite33) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18559910) * I released a new version that should be working better. * Thread Starter [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18560330) * Great to read, thanx! * But my wordpress doenst offer an update for your plugin. I see it was updated 16 h ago, but version is still 4.1; same as I have installed. * Might be wordpress doesnt offer an uodte due to eual version numbers?!? * BR – Jochen * Plugin Author [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * (@jgwhite33) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18562683) * Just pushed out another new version. * Thread Starter [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18570638) * I have now installed version 4.2. But still there are the latest reviewes missing. * As far as I see nothing has changed with the update. * Might be it has to do with the review of “Yue”, which has chinese characterset?!? * Regards – Jochen * Thread Starter [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months, 1 week ago](https://wordpress.org/support/topic/missing-review/#post-18580462) * Hi [@jgwhite33](https://wordpress.org/support/users/jgwhite33/), * did you yet find time to look into the problem again? * We have got some new reviewes and I want to display them on our web site. * Just recoginced there is another widget for AirBnB reviews. So if you (for what ever reason) wont fix, pls. let me know, so that I can give the other plugin a try. * BR – Jochen * Plugin Author [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * (@jgwhite33) * [10 months, 1 week ago](https://wordpress.org/support/topic/missing-review/#post-18586777) * Give it a try now. I was able to get Yue and Markus reviews. The issue is that Airbnb likes to display the reviews by Most Relevant not by Newest. * Thread Starter [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months ago](https://wordpress.org/support/topic/missing-review/#post-18587334) * Hi, * The review from Markus is there now. Also Yue’s review is in the list in the backend but not in the frontend view (I guess this is because the plugin calculatets a length of 0 for this review). But unfortunately it got even worse. All (as far as I see) reviews are showed twice now. Same review text but on with photo one without one with the correct date on with the first of the month of the correct date. * Can you pls. advice what to do to get rid of the wrong (in correct date, no photo) duplicates in the frontend view?!? * BR – Jochen * Thread Starter [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months ago](https://wordpress.org/support/topic/missing-review/#post-18587338) * I managed to get rid of the duplicates by “remove reviews” and “download” again. * But now all the photos of the guests are missing and the date is incorrect, it shows the first of the month for all (which isnt true). * Could you pls advicse how to get correct date and the photos/pictures of the guests?!? * Thanx in advance! * BR – Jochen * Plugin Author [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * (@jgwhite33) * [10 months ago](https://wordpress.org/support/topic/missing-review/#post-18590090) * Try it again now. * Thread Starter [Jochen Klein](https://wordpress.org/support/users/jochenklein/) * (@jochenklein) * [10 months ago](https://wordpress.org/support/topic/missing-review/#post-18595490) * Just deleted the review list and downloaded again. * Now (some) images are there again. * But the date is still wrong, It alẃays shows the first of a month instead of the date of guests arrival. * Also in the reviews list there are reviews with date 1970-01-01, which ofcourse is wrong. (e.g. AirBnB was founded in 2008) * And a Question: Do I from now on have to update manualy, or will new reviews downloaded automaticaly? * One minor thing. If characterset of a review is soem “special” like arabic or chinese, its length is shown to be 0 (zero). * Plugin Author [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * (@jgwhite33) * [9 months, 4 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18597754) * I’ll check the 1970 bug. For the other reviews that do have a date, Airbnb doesn’t display the exact date the user stayed. It just gives the month, which is why the plugin shows the start of the month. * The free version can not update reviews automatically. * Plugin Author [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * (@jgwhite33) * [9 months, 4 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18598050) * Give it a try now. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘missing review’ is closed to new replies. * ![](https://ps.w.org/wp-airbnb-review-slider/assets/icon-128x128.png?rev=2640784) * [WP Airbnb Review Slider](https://wordpress.org/plugins/wp-airbnb-review-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-airbnb-review-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-airbnb-review-slider/) * [Active Topics](https://wordpress.org/support/plugin/wp-airbnb-review-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-airbnb-review-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-airbnb-review-slider/reviews/) * 12 replies * 2 participants * Last reply from: [jgwhite33](https://wordpress.org/support/users/jgwhite33/) * Last activity: [9 months, 4 weeks ago](https://wordpress.org/support/topic/missing-review/#post-18598050) * Status: resolved