Title: Missing Shipping Methods
Last modified: January 27, 2020

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# Missing Shipping Methods

 *  Resolved [genjitech](https://wordpress.org/support/users/genjitech/)
 * (@genjitech)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/missing-shipping-methods/)
 * When using the free version I am able to offer “#12 3 Day Select” && “#02 2nd
   day air”
    after purchasing the paid version these shipping methods no long show
   to users, just the message; “No Shipping Options were found for XXX”.
 * Disabling the Paid pro version and re-enabling the free version these option 
   are visible again.
    This is the only Shipping option that I have enabled. Also
   I have enabled Debug but nothing is showing for “Click to Copy to Clipboard” [
   This works in the free version]

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [wpdesk](https://wordpress.org/support/users/wpdesk/)
 * (@wpdesk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/missing-shipping-methods/#post-12367636)
 * Hi [@genjitech](https://wordpress.org/support/users/genjitech/),
 * please write to us directly at [https://flexibleshipping.com/support/](https://flexibleshipping.com/support/),
   we will help you.
 * This forum is only for the free version, and we can not discuss PRO here.
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/missing-shipping-methods/#post-12367643)
 * Hello [@genjitech](https://wordpress.org/support/users/genjitech/),
 * You mention the functionality in the PRO version. Please write to us directly
   because we can’t discuss PRO version on this forum [https://flexibleshipping.com/support/](https://flexibleshipping.com/support/)
 * Best regards,
    Marta
 *  [jankyz](https://wordpress.org/support/users/jankyz/)
 * (@jankyz)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/missing-shipping-methods/#post-12381026)
 * Hello,
 * I’ve got the same issue in free-version. I have weight in Woocommerce setting
   in g, because my products are really small and I want to show exactly these weights
   in product description. Few months ago plugin shows all shipping methods. If 
   I would change weight in woocommerce settings on kg everything working perfectly.
 * Maybe You can add to Your plugin new options with g/cm?
    -  This reply was modified 6 years, 4 months ago by [jankyz](https://wordpress.org/support/users/jankyz/).
 *  Plugin Support [lusp](https://wordpress.org/support/users/lusp/)
 * (@lusp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/missing-shipping-methods/#post-12417111)
 * Hello [@jankyz](https://wordpress.org/support/users/jankyz/),
 * Changing the weight units shouldn’t affect the shipping methods since our Flexible
   Shipping plugin hooks into WooCommerce and recognize automatically which weight
   units are used.
 * The only one thing that comes to my mind is that in your case you have defined
   the shipping cost rules and weight ranges for kgs instead of gs, e.g. 0 – 1 –
   $10 instead of 0 – 1000 – $10, that’s why the shipping is calculated properly
   only the weight unit is switched to kg.
 * Kind regards,
    Łukasz

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Missing Shipping Methods’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping-ups/assets/icon.svg?rev=2738069)
 * [Shipping Live Rates and Access Points for UPS for WooCommerce](https://wordpress.org/plugins/flexible-shipping-ups/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping-ups/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping-ups/)
 * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping-ups/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping-ups/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexible-shipping-ups/reviews/)

 * 4 replies
 * 5 participants
 * Last reply from: [lusp](https://wordpress.org/support/users/lusp/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/missing-shipping-methods/#post-12417111)
 * Status: resolved