Title: missing site stats
Last modified: August 30, 2016

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# missing site stats

 *  Resolved [scallywagy](https://wordpress.org/support/users/scallywagy/)
 * (@scallywagy)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/missing-site-stats/)
 * We are not able to access our site stats since yesterday, all 3 years worth of
   data gone.
 * This is our site: scallywagandvagabond.com
 * initial message: unknown_token: It looks like your Jetpack connection is broken.
   Try disconnecting from WordPress.com then reconnecting.
 * We followed instructions although we are live as of yesterday morning, all our
   old data is gone and do not know how to retrieve it.
 * Suggestions?
 * Chris.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 6 months ago](https://wordpress.org/support/topic/missing-site-stats/#post-6808054)
 * With Jetpack, your stats information is connected to a unique blog ID. Sometimes,
   if a site owner was using a development site or a different address when they
   set up Jetpack, disconnecting may create a new blog ID. When this happens, it
   may appear that your stats were lost.
 * That’s what happened on your site; it previously used a different site URL, mastersoftwaretechnologies.
   com/scallywagandvagabond/.
 * I have fixed the issue, and you should be able to get your Stats and Subscribers
   back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting
   to WordPress.com.

Viewing 1 replies (of 1 total)

The topic ‘missing site stats’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/missing-site-stats/#post-6808054)
 * Status: resolved