Title: Missing steps – please help Last modified: August 21, 2016 --- # Missing steps – please help * Resolved [kznadalin](https://wordpress.org/support/users/kznadalin/) * (@kznadalin) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/) * Hi, there, I just installed NGG and NGG Voting last Friday, and I realize I’m still missing something. I was able to add the tag to the template file on my FTP site. I want to test the voting, and I’m not sure about the following: 1. Do I add images to an album or a gallery? I’ve already found the option to allow voting on a gallery. 2. How do I find the album on the web? Do I have to add a tag for the album or gallery on a new page or??? Thanks, Karen * [https://wordpress.org/plugins/nextgen-gallery-voting/](https://wordpress.org/plugins/nextgen-gallery-voting/) Viewing 8 replies - 1 through 8 (of 8 total) * Thread Starter [kznadalin](https://wordpress.org/support/users/kznadalin/) * (@kznadalin) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625643) * Update: I found the icon under Edit Page, top right corner of the kitchen sink, which says NextGEN Gallery – Attach to Post. I was able to add a gallery to a page, and it displays. I also added the code pid); ?> to the template on the backend on the FTP site. * I made sure NOT to select a specific gallery template to display the images. However, the voting under each photo does not display. With any suggestions, I would be so thankful! I really want to get image voting going on this website. * Here is the code, with the suggested code added at the bottom: *
get_image_url($image, ‘full’, TRUE))?>” title=”description)?>” data-src=”get_image_url($image)); ?>” data-thumbnail=”get_image_url($image, ‘thumb’)); ?>” data-image-id=”{$image->id_field}); ?>” data-title=”alttext); ? >” data-description=”description)); ? >” > alttext)? >” alt=”alttext)?>” src=”get_image_url($image, $thumbnail_size_name, TRUE))?>” width=”” height=”” style=”max-width:none;” />
end_element(); ?> pid); ?> end_element(); ?> * What am I doing wrong? * Plugin Author [shauno](https://wordpress.org/support/users/shauno/) * (@shauno) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625662) * Be sure you have added the voting tag to the correct template. Have a look at [this page](http://shauno.co.za/nextgen-gallery-v2-display-template-locations/) to help find that template. * The, make sure you have actually enabled voting on the images you want, from the NGG ‘Manage gallery’ screen. * Also be sure to clear the NGG cache * Thread Starter [kznadalin](https://wordpress.org/support/users/kznadalin/) * (@kznadalin) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625707) * Shauno, did I put the code in the correct location within the code, as shown above? I’m thinking I might want to add this code to every single template to make sure it’s there, as long as I’m putting it in the right place. * Thread Starter [kznadalin](https://wordpress.org/support/users/kznadalin/) * (@kznadalin) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625708) * Also, how does one clear the NGG cache? It sure would be great if that was all it took! * Plugin Author [shauno](https://wordpress.org/support/users/shauno/) * (@shauno) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625728) * Under the NGG menu->Other Options->Miscellaneous, there is a ‘Clear image cache’ button * [oconasera](https://wordpress.org/support/users/oconasera/) * (@oconasera) * [12 years, 3 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625755) * This post was helpful. I had to make sure I had the right file. it helped to have the code shown above. I placed the “vote” code as shown and the voting started working. in order to change settings like the Stars to the Like/Unlike I had to use the ‘Clear image cache’ as described by shauno. * THANKS! * [Kjetil](https://wordpress.org/support/users/kjetilgf/) * (@kjetilgf) * [12 years, 2 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625796) * Just to be sure: * > Then, make sure you have actually enabled voting on the images you want, from > the NGG ‘Manage gallery’ screen. * As for NGG 2.0.5.9 there is no such place on that screen – so where can I enable voting except by altering the “default” setting under NGG Voting > Settings ? Something I’ve overlooked? Thanks, (Running NGG Voting 2.7.2 + …Premium 1.6 + WP 3.8.1) * Plugin Author [shauno](https://wordpress.org/support/users/shauno/) * (@shauno) * [12 years, 2 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625798) * Hi kjetilgf * The latest version of NGG removed a hook I was using to show the options, so they have disappeared. I was away the last few weeks, but I will have a fix out in the next few days for this. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Missing steps – please help’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/nextgen-gallery-voting.svg) * [NextGEN Gallery Voting](https://wordpress.org/plugins/nextgen-gallery-voting/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery-voting/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery-voting/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery-voting/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery-voting/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery-voting/reviews/) * 8 replies * 4 participants * Last reply from: [shauno](https://wordpress.org/support/users/shauno/) * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/missing-steps-please-help/#post-4625798) * Status: resolved