Title: missing submissions
Last modified: January 9, 2019

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# missing submissions

 *  [createscape](https://wordpress.org/support/users/createscape/)
 * (@createscape)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/missing-submissions/)
 * Hello,
    I have the Advanced CF7 DB plugin installed on this website and although
   it seems to be working correctly, the client says they have received more email
   form submissions than there are database entries. I tested the form and it is
   working fine for me. I looked in the database and didn’t see any records there
   that aren’t displaying in the admin panel. Can you think of any reason why it
   would be working intermittently? Are there any known incompatibilities? Thanks
   very much
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-submissions%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Vsourz Digital](https://wordpress.org/support/users/vsourz1td/)
 * (@vsourz1td)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/missing-submissions/#post-11116824)
 * Hello [@createscape](https://wordpress.org/support/users/createscape/),
 * Thank you for contacting us. Can you enable the WordPress Debugging and check
   if any error are been received or not. Else if you have disabled the form submission
   of the data for that particular form using the shortcode provision provided.
 * If you do not find any error’s, you can hire a developer to check the issue or
   you can contact us to help you out with your issue. Mainly the issue may be relevant
   to the Upload of the document. Kindly remove this field and then check if the
   form data is been visible in the back office.
 * Feel free to contact us back if you have found the issue and cannot resolve it.
   We will feel happy to help you.
 * Thanks,
    Vsourz

Viewing 1 replies (of 1 total)

The topic ‘missing submissions’ is closed to new replies.

 * ![](https://ps.w.org/advanced-cf7-db/assets/icon-256x256.jpg?rev=1696186)
 * [Advanced Contact form 7 DB](https://wordpress.org/plugins/advanced-cf7-db/)
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## Tags

 * [contact-form](https://wordpress.org/support/topic-tag/contact-form/)
 * [database](https://wordpress.org/support/topic-tag/database/)
 * [db](https://wordpress.org/support/topic-tag/db/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)

 * 1 reply
 * 2 participants
 * Last reply from: [Vsourz Digital](https://wordpress.org/support/users/vsourz1td/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/missing-submissions/#post-11116824)
 * Status: not resolved