Title: Missing Submit Button?
Last modified: January 1, 2021

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# Missing Submit Button?

 *  Resolved [Alison](https://wordpress.org/support/users/anonymical7/)
 * (@anonymical7)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-submit-button-3/)
 * Hello, we have used this plugin for a while but it seems users cannot press any
   submit button after entering all their info and Credit Card data. We are unsure
   when this disappeared but we need help. Thanks for your help!
    Alexa! xo
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-submit-button-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-submit-button-3/#post-13860987)
 * Hi [@anonymical7](https://wordpress.org/support/users/anonymical7/),
 * Happy to help you!
 * When I tried to access your website, my access was denied and I could not go 
   ahead and test your donation form, so I cannot see the issue happening by myself.
   This is the error that I got:
 * _Error 1020
    Access denied
 * However, when I saw this error, I noticed that you are using Cloudflare, which
   needs to be configured properly to play nicely with GiveWP. Depending on the 
   settings you set, it will break GiveWP and it will not work as expected, preventing
   your donors from donating.
 * The first thing I’d do in your case is deactivating Cloudflare for a while to
   test the donation forms to see if they will work or not. If they do work, then
   Cloudflare is the one you’ll need to check. If it doesn’t work, then you’ll need
   to find out if there is a plugin conflict. In this case, I suggest you follow
   our troubleshooting tutorials using Health Check. It allows you to isolate plugins
   and change themes for administrator, while the frontend still runs the live version
   of the website. You can see the documentation here:
    [https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/](https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/)
   [https://givewp.com/documentation/resources/how-to-troubleshoot-your-website-like-a-wordpress-support-engineer/](https://givewp.com/documentation/resources/how-to-troubleshoot-your-website-like-a-wordpress-support-engineer/)
 * If Cloudflare is the culprit, make sure that the Rocket Loader **is not active**
   when you turn it on again, otherwise, GiveWP will not work properly.
 * Have a great day!
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-submit-button-3/#post-13861023)
 * Hey [@anonymical7](https://wordpress.org/support/users/anonymical7/),
 * Also, something my teammate noticed is that your submit button has a white background-
   color with a white text on a white page, so, although the button is there, you
   cannot see it. To fix it, you’ll need to add some custom CSS code that I can 
   help you with.
 * This is a result of your site’s CSS (styling) being a bit too opinionated.
 * We try our best to “stay in our lane” with Give’s CSS, and let the theme do the
   bulk of the work of styling. Every now and then, depending on the theme, it means
   we got a little too “out of the way.”
 * Here’s a short CSS snippet that will resolve your issue:
 *     ```
       input#give-purchase-button {
           background-color: #F00;
       }
       ```
   
 * If you need assistance implementing custom CSS on your WordPress website, we 
   have this guide for you:
    [https://givewp.com/documentation/resources/handling-custom-css-in-wordpress/](https://givewp.com/documentation/resources/handling-custom-css-in-wordpress/)
 * Please note that this code snippet is provided as an example of how you can extend
   GiveWP with code. It’s up to you to implement and customize to your liking. We
   cannot provide support for custom code on your website, only the code that we
   create and distribute.
 * Have a great day!
 *  Thread Starter [Alison](https://wordpress.org/support/users/anonymical7/)
 * (@anonymical7)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-submit-button-3/#post-13862059)
 * Ha! Okay indeed the button was white, so this was the issue. But I did make sure
   things are clear on Cloudflare as well. Thanks so much!
    A

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing Submit Button?’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
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## Tags

 * [givewp](https://wordpress.org/support/topic-tag/givewp/)

 * 3 replies
 * 2 participants
 * Last reply from: [Alison](https://wordpress.org/support/users/anonymical7/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/missing-submit-button-3/#post-13862059)
 * Status: resolved