Title: Missing User Fields in Email
Last modified: March 10, 2021

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# Missing User Fields in Email

 *  Resolved [chansestep](https://wordpress.org/support/users/chansestep/)
 * (@chansestep)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/missing-user-fields-in-email/)
 * Hey!
 * I’m using the user meta merge tag functionality on my new user registration email.
   However, the first_name, last_name, and user_bio merge tags do not appear in 
   the email. I receive the email just fine, just those fields are empty.
 * Any help would be appreciated, thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [chansestep](https://wordpress.org/support/users/chansestep/)
 * (@chansestep)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/missing-user-fields-in-email/#post-14159081)
 * I am using WooCommerce as well.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/missing-user-fields-in-email/#post-14159954)
 * Hi [@chansestep](https://wordpress.org/support/users/chansestep/),
    Thanks for
   your message.
 * It’s possible that these fields aren’t saved by the time BNFW sends the notification.
   
   If you create a user using the default WP registration process, does it work 
   as expected then? I.e. without WooCommerce activated?
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-fields-in-email/#post-14306368)
 * Closing due to inactivity. If you need further help with this, please feel free
   to re-open this thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing User Fields in Email’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
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 * [Support Threads](https://wordpress.org/support/plugin/bnfw/)
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## Tags

 * [Merge](https://wordpress.org/support/topic-tag/merge/)
 * [missing fields](https://wordpress.org/support/topic-tag/missing-fields/)
 * [tags](https://wordpress.org/support/topic-tag/tags/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-fields-in-email/#post-14306368)
 * Status: resolved