Title: Missing User Merger Fields
Last modified: March 10, 2021

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# Missing User Merger Fields

 *  Resolved [chansestep](https://wordpress.org/support/users/chansestep/)
 * (@chansestep)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/)
 * Hey!
 * I added the additional user meta merge tag functionality using your snippet from
   your site. However, when I use the new merge tags in my new user registration
   email the first_name, last_name, and user_bio merge tags do not appear in the
   email. I receive the email just fine, just those fields are empty.
 * Any help would be appreciated, thanks!
 * I am using WooCommerce.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * (@kubitomakita)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/#post-14158998)
 * > I am using WooCommerce
 * This is most likely the reason. Can you try to enable the Background Processing
   in the plugin General settings?
 *  Thread Starter [chansestep](https://wordpress.org/support/users/chansestep/)
 * (@chansestep)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/#post-14159043)
 * Thanks for the quick reply!
 * Unfortunately, when I enable Background Processing the notification never sends.
   I’ve enabled logging on the plugin and it doesn’t show it sending on the log 
   either.
 *  Plugin Author [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * (@kubitomakita)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/#post-14159048)
 * This would mean the WordPress Cron is not running.
 * The reason why these fields are not rendering ia because Notification probably
   sends the email before the fields gets saved to the database.
 * Background Processing is holding the notification for a moment making sure all
   the data is saved.
 * I suggest fixing the Cron issue as this may affect other parts of your site.
 * We have a free Advanced Cron Manager plugin if you’d like to trigger this cron
   event manually for testing purposes.
 *  Thread Starter [chansestep](https://wordpress.org/support/users/chansestep/)
 * (@chansestep)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/#post-14159079)
 * That worked! I’ve been messing with this for so long. Thank you for your help!
   Now I just have to straighten cron out:).
 *  Plugin Author [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * (@kubitomakita)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/#post-14159180)
 * Awesome! I’m glad I could help 🙂
 * If you like the plugin and the support, please consider [leaving the review](https://wordpress.org/support/plugin/notification/reviews/#new-post).
   Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing User Merger Fields’ is closed to new replies.

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## Tags

 * [Merge](https://wordpress.org/support/topic-tag/merge/)
 * [meta-data](https://wordpress.org/support/topic-tag/meta-data/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [new-user](https://wordpress.org/support/topic-tag/new-user/)
 * [tags](https://wordpress.org/support/topic-tag/tags/)

 * 5 replies
 * 2 participants
 * Last reply from: [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/missing-user-merger-fields/#post-14159180)
 * Status: resolved