Title: Missing WordPress Files
Last modified: February 23, 2024

---

# Missing WordPress Files

 *  [colonue](https://wordpress.org/support/users/colonue/)
 * (@colonue)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/)
 * Hello,
   My hosting company recently moved my data from one server to another server.
   I have 2 websites hosted with them. While transferring, they lost some files 
   from one website and now I cannot log in to WordPress Dashboard.When I try to
   open ‘parfocal.ca/wp-admin.php, the page loads empty. According to them, the 
   following pages are empty.edit-comments.phpwp-blog-header.phpwp-cron.phpwp-load.
   phpwp-login.phpwp-mail.phpI don’t know much about backend files but I tried to
   copy files from my working website to the other problem website folder without
   success. Is there any way to regain access to WordPress Dashboard? Interestingly,
   the website is working absolutely fine.Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-wordpress-files%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [wynes](https://wordpress.org/support/users/wynes/)
 * (@wynes)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/#post-17447705)
 * Try using an FTP client to overwrite the WordPress installation.
 *  [Ashish Rathod](https://wordpress.org/support/users/ashish121/)
 * (@ashish121)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/#post-17447847)
 * [@colonue](https://wordpress.org/support/users/colonue/) To troubleshoot issues
   with your WordPress site, download your current WordPress installation. Upload
   the `wp-login.php` file via FTP/CPanel to gain access to `/wp-admin`. Once inside,
   install the “[Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/)”
   plugin and navigate to Tools > Site Health in the Tools Tab. Perform a [check on file integrity](https://ps.w.org/health-check/assets/screenshot-3.png?rev=2084100),
   and the plugin will provide a list of missing files that you can then upload 
   through FTP/CPanel for resolution.
 *  [Devinlabs Solutions](https://wordpress.org/support/users/devinlabsolutions/)
 * (@devinlabsolutions)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/#post-17448258)
 * Hi [@colonue](https://wordpress.org/support/users/colonue/)
 * There is two way to do this
    1. you can check your wordpress version put the files manually which is missing
       using FTP. or cPanel
    2. if you restore old backup there and replace wp-content folders with latest files.
       and update the database as well. Make sure you take the backup of your site 
       as well before doing these steps.
 * Let me know if you issue is still not solved.
 *  [clayp](https://wordpress.org/support/users/clayp/)
 * (@clayp)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/#post-17448322)
    1. If you have a recent backup of your WordPress site, retrieve it. This can be
       from a backup plugin, hosting provider, or any other backup solution you use.
    2. Extract the backup files to a location on your computer. Look for the missing
       files within the backup.
    3. Use cPanel or FTP to upload the wp-login.php file and gain access for wp-admin.
    4. Install the “Health Check & Troubleshooting” plugin and navigate to **Tools 
       > Site Health** in the Tools Tab, and check a file integrity.
    5. The plugin will generate a list of missing files, which you can address by uploading
       them via CPanel for resolution.
 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/#post-17448457)
 * [@colonue](https://wordpress.org/support/users/colonue/)
    Rather than replacing
   just a few files that are detected as missing, it’s better to replace all WordPress
   core files. This way you’ll not miss any (core) files, and you’ll also be sure
   that they are all for the same version.
 * Follow the instructions at [https://wordpress.org/documentation/article/updating-wordpress/#step-1-replace-wordpress-files](https://wordpress.org/documentation/article/updating-wordpress/#step-1-replace-wordpress-files)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing WordPress Files’ is closed to new replies.

## Tags

 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)
 * [missing files](https://wordpress.org/support/topic-tag/missing-files/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 6 participants
 * Last reply from: [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/missing-wordpress-files/#post-17448457)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics