Title: Missing_nonce Last modified: December 11, 2022 --- # Missing_nonce * Resolved [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/) * I am trying to implement the shop however I get this error when attempting to purchase: {“success”:false,”data”:{“error”:”missing_nonce”}} * When I click the link it goes to /cart/ with the message above. Sometimes It will proceed if I open the inspector with Disable Cache checked, but not always. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing_nonce%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * [Razvan Aldea](https://wordpress.org/support/users/raldea89/) * (@raldea89) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16280189) * Hello [@scottmotion](https://wordpress.org/support/users/scottmotion/) , * Can’t reproduce your error. Could you let me know which version of Download Monitor do you have? * Warmly, Razvan * Thread Starter [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16282620) * I have been using the latest version, 4.7.60 at the time of testing. I tried testing on my phone and it just goes straight to an empty cart. If you were not able to reproduce this error can you please tell me what did happen when you tried to purchase? I don’t see any completed orders… * Plugin Author [Cristian Raiber](https://wordpress.org/support/users/cristianraiber-1/) * (@cristianraiber-1) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16282652) * [@scottmotion](https://wordpress.org/support/users/scottmotion/) – I just (successfully) finished a purchase on your website. * Can you please check your latest order? You should be able to find it easily, my order ID is 2 (2nd order), and you can easily spot my name. * P.S.: I could also (successfully) download the file that’s being sold. It’s a PDF … * Thanks /Cristian. - This reply was modified 3 years, 5 months ago by [Cristian Raiber](https://wordpress.org/support/users/cristianraiber-1/). * Thread Starter [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16282755) * Yes I see your order for the pdf. However I’m still having the issue when I try, I either get that error or it goes straight to an empty cart. I did notice that when I get the error then refresh the page it appears to work, but after more shopping it becomes apparent that the cart isn’t working. I have tried several devices, local and cell network, incognito, etc. Do you know what would throw this “missing_nonce” error? I can’t find any information about it. * [Razvan Aldea](https://wordpress.org/support/users/raldea89/) * (@raldea89) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16284479) * Hello [@scottmotion](https://wordpress.org/support/users/scottmotion/) , * Do you have any caching system activated? * Warmly, Razvan * Thread Starter [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16285924) * I have disabled and removed all caching I could find, including old folders and database entries. I tested on yet another iPhone and still had the problem. I even disabled all extensions and purged Chrome on my PC, but with no success. * I would like to add that I am moving this content to a new site which I have started to setup and it is experiencing the same problem. Different themes, same host. Could it be some host setting or something like my htaccess file? I have disabled mod_security according to my cPanel. - This reply was modified 3 years, 5 months ago by [scottmotion](https://wordpress.org/support/users/scottmotion/). - This reply was modified 3 years, 5 months ago by [scottmotion](https://wordpress.org/support/users/scottmotion/). * [Razvan Aldea](https://wordpress.org/support/users/raldea89/) * (@raldea89) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16285992) * The problem seems to be coming from the XHR, but I don’t really understand why it is not adding the nonce to the request, only from time to time. Removing the class `download-button` from the a element will trigger the default behavior and the problem will be gone, but that is just a temp solution. I’ve created a ticket [here](https://github.com/WPChill/download-monitor/issues/1157) and we’ll search for a solution. * In the mean time, if you could override the template and remove the class `download- button` from download-monitor/templates/shop/add-to-cart.php ( little doc [here](https://www.download-monitor.com/kb/overriding-content-templates/)) it should solve your problem. * Warmly, Razvan * Thread Starter [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16286091) * Ok I will try it, however I don’t see the file you specified in that directory. I see download-monitor/templates/shop/cart.php, or download-monitor/templates/ shop/button/add-to-cart.php * [Razvan Aldea](https://wordpress.org/support/users/raldea89/) * (@raldea89) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16286127) * Yes, sorry, forgot the `button` directory 😀 * Thread Starter [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16286176) * I made the modification and uploaded the file to /wp-content/themes/my-theme- name/download-monitor/add-to-cart.php however the class is still being applied. Do I need to replicate the folder structure as well? * [Razvan Aldea](https://wordpress.org/support/users/raldea89/) * (@raldea89) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16287694) * Hey [@scottmotion](https://wordpress.org/support/users/scottmotion/) , * Please move the file to `/wp-content/themes/my-theme-name/shop/button/add-to- cart.php` in order for this to work. Seems we need to update our documentation, sorry for that. * Please let me know if this worked for you. * Warmly, Razvan * Thread Starter [scottmotion](https://wordpress.org/support/users/scottmotion/) * (@scottmotion) * [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16289719) * That worked to get rid of the error and now it proceeds to the cart page! However if I try to remove items from the cart or navigate around it breaks the cart. Then I have to go into the db and delete the session and wipe the browser cache which resets the cart, but it always breaks again. Basically it seems to work on a new user’s first visit but will break if they try to modify the cart or leave the site. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Missing_nonce’ is closed to new replies. * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936) * [Download Monitor](https://wordpress.org/plugins/download-monitor/) * [Frequently Asked Questions](https://wordpress.org/plugins/download-monitor/#faq) * [Support Threads](https://wordpress.org/support/plugin/download-monitor/) * [Active Topics](https://wordpress.org/support/plugin/download-monitor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/download-monitor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/download-monitor/reviews/) * 12 replies * 3 participants * Last reply from: [scottmotion](https://wordpress.org/support/users/scottmotion/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/missing_nonce/#post-16289719) * Status: resolved