Title: Mobile App link not functioning
Last modified: February 3, 2021

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# Mobile App link not functioning

 *  Resolved [cindyrogers](https://wordpress.org/support/users/cindyrogers/)
 * (@cindyrogers)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/mobile-app-link-not-functioning/)
 * We recently had major issues with our website and support changed the url… major
   mess. Anyway, we have updated all the links in our website and everything seemed
   to be fine. I now have people using the browser on iphones not able to access
   links. They get a 404 error. I have told them how to empty the cache on their
   phones but it hasn’t helped. How do I fix this? I can’t help but believe it has
   to do with the url change. 🙁
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-app-link-not-functioning%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/mobile-app-link-not-functioning/#post-13998979)
 * None of the departmental links on the page works — they all return “404 – File
   Not Found” error, and this has nothing to do with iPhones or browser cache.
 * All the URLs have some `/CNP/` in the path that shouldn’t be there. For instance,
   the “Child Nutrition” link on the page is:
 * `https://www.cnpschools.org/CNP/departments/child-nutrition/`
 * — which is does not work.
 * The correct link which works is:
 * `https://www.cnpschools.org/departments/child-nutrition/`
 * Ditto for all the other departments.
 * You’ll have to edit this “Departments” page and correct the links to the various
   departments.
 *  Thread Starter [cindyrogers](https://wordpress.org/support/users/cindyrogers/)
 * (@cindyrogers)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/mobile-app-link-not-functioning/#post-14002755)
 * Well, sheesh! What a rookie! As I said a change in our url has been a nightmare
   and even though I changed the links in the menu I completely forgot about the
   additional links on the page itself. Thank you so much!!
    Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Mobile App link not functioning’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 2 replies
 * 2 participants
 * Last reply from: [cindyrogers](https://wordpress.org/support/users/cindyrogers/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/mobile-app-link-not-functioning/#post-14002755)
 * Status: resolved

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