Title: Mobile App Problem
Last modified: May 18, 2020

---

# Mobile App Problem

 *  Resolved [SoundFingers](https://wordpress.org/support/users/highdub/)
 * (@highdub)
 * [6 years ago](https://wordpress.org/support/topic/mobile-app-problem/)
 * Hello,
    I purchased today the REST API add on for WP Statistics and I’m having
   an issue to connect my website to the Mobile App. I enter the Website URL and
   the Auth Token provided in the REST API panel and it doesn’t work : I get this
   message : Invalid URL or Auth Code…
 * Have I done it wrong ? What can I do ?
 * Thanks for your help,
    Matt
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-app-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [SoundFingers](https://wordpress.org/support/users/highdub/)
 * (@highdub)
 * [6 years ago](https://wordpress.org/support/topic/mobile-app-problem/#post-12861292)
 * Ok if someone has the same problem, I found what I did wrong :
    In the mobile
   app I entered my domain name (where my website is) only with https:// and actually
   you have to enter the subdomain name with www (which redirects to my website)…

Viewing 1 replies (of 1 total)

The topic ‘Mobile App Problem’ is closed to new replies.

 * ![](https://ps.w.org/wp-statistics/assets/icon.svg?rev=3081064)
 * [WP Statistics – Simple, privacy-friendly Google Analytics alternative](https://wordpress.org/plugins/wp-statistics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-statistics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-statistics/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-statistics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-statistics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-statistics/reviews/)

## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 1 reply
 * 1 participant
 * Last reply from: [SoundFingers](https://wordpress.org/support/users/highdub/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/mobile-app-problem/#post-12861292)
 * Status: resolved