Title: Mobile compatibility error.
Last modified: May 19, 2023

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# Mobile compatibility error.

 *  Resolved [fabriciapluris](https://wordpress.org/support/users/fabriciapluris/)
 * (@fabriciapluris)
 * [3 years ago](https://wordpress.org/support/topic/mobile-compatibility-error/)
 * Hello! I have a problem with mobile compatibility. I use a plugin to customize
   carousel, but when I insert it in the element, it looks good on the desktop view,
   but bad on the mobile. I changed the plugin, but the error remained.
 * Thanks
 * Bad and good.
 * ![](https://i0.wp.com/www.plurismidia.com.br/wp-content/uploads/2023/05/mobile-
   bad.png?ssl=1)
 * ![](https://i0.wp.com/www.plurismidia.com.br/wp-content/uploads/2023/05/mobile-
   good.png?ssl=1)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [israelaz](https://wordpress.org/support/users/israelaz/)
 * (@israelaz)
 * [3 years ago](https://wordpress.org/support/topic/mobile-compatibility-error/#post-16754630)
 * Hi
 * Can you please send me a link to your site?
 *  Thread Starter [fabriciapluris](https://wordpress.org/support/users/fabriciapluris/)
 * (@fabriciapluris)
 * [3 years ago](https://wordpress.org/support/topic/mobile-compatibility-error/#post-16758483)
 * Yes! The error is in this link: [https://www.plurismidia.com.br/copia-home/](https://www.plurismidia.com.br/copia-home/)
 *  It is a copy of the home page. thanks!
 *  [israelaz](https://wordpress.org/support/users/israelaz/)
 * (@israelaz)
 * [3 years ago](https://wordpress.org/support/topic/mobile-compatibility-error/#post-16775887)
 * Hi
 * I see that the third-party plugins are still active on the site, and the slider
   is made using the HT slider plugin. Also, there are third-party themes active,
   which might cause layout issues.
 * Try to disable all third-party plugins and activate the Hello Elementor theme
   to check if that will help. Try using this image carousel widget and see if that
   will look better for you: [https://elementor.com/help/image-carousel-widget](https://elementor.com/help/image-carousel-widget).
 * Here you can check more details about mobile editing for Elementor widgets: [https://elementor.com/help/mobile-editing](https://elementor.com/help/mobile-editing).
 * Regarding third-party plugins, if you want to use a slide widget from the third-
   party plugin, it would be best to contact the support team of that plugin and
   ask them for additional assistance with the carousel setup.
 * Thank you!
 *  Thread Starter [fabriciapluris](https://wordpress.org/support/users/fabriciapluris/)
 * (@fabriciapluris)
 * [3 years ago](https://wordpress.org/support/topic/mobile-compatibility-error/#post-16777250)
 * Thanks!!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Mobile compatibility error.’ is closed to new replies.

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## Tags

 * [mobile error](https://wordpress.org/support/topic-tag/mobile-error/)

 * 4 replies
 * 2 participants
 * Last reply from: [fabriciapluris](https://wordpress.org/support/users/fabriciapluris/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/mobile-compatibility-error/#post-16777250)
 * Status: resolved