Title: Mobile Menu trigger cannot work Last modified: October 4, 2024 --- # Mobile Menu trigger cannot work * Resolved [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/) * My mobile hamburger menu cannot trigger and open on the homepage; clicking anywhere locks the entire page, but I can still click to enter articles. On article pages, the mobile menu triggers slowly and sometimes does not work. I have tried disabling some caching plugins, such as Redis Object Cache and Proxy Cache Purge, but the issue persists. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-menu-trigger-cannot-work%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18057261) * Hello [@manzoo](https://wordpress.org/support/users/manzoo/) * I see that you’re running multiple caching solutions at the same time which could affect how things work. Can you get all of these fully disabled so that I could assess the site unmodified? * Thanks! * Thread Starter [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18057378) * [@cteduard](https://wordpress.org/support/users/cteduard/) I have disabled Redis Object Cache, Proxy Cache Purge, and WP Rocket. Please check if you can assess the site unmodified now. 🙂 * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18057483) * Hello [@manzoo](https://wordpress.org/support/users/manzoo/) * From what I see, the mobile menu works perfectly now. Can you also confirm from your end? * Thanks. * Thread Starter [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18057613) * Hi [@cteduard](https://wordpress.org/support/users/cteduard/) Everything seems to be working fine now, thank you so much. One more question: If I want to enable WP Rocket again, do I need to configure anything to prevent this issue from happening again? (I have re-enabled WP Rocket, and the mobile menu seems to be working fine now.) * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18058259) * Hello [@manzoo](https://wordpress.org/support/users/manzoo/) * This would confirm that these caching services might be fighting with each other. It isn’t a good idea to have multiple solutions running at the same time, as they can cause conflicts. * It may be required to start small and build your way up. Most of WP Rocket’s features should work with our software, as we are not blocking anything from our side. * 🙂 * Thanks! * Thread Starter [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18059657) * Got it, thanks for your help! * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18059827) * You are welcome, [@manzoo](https://wordpress.org/support/users/manzoo/)! * Thread Starter [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 3 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18303303) * [@cteduard](https://wordpress.org/support/users/cteduard/) Sorry to tag you again. The mobile menu that was previously working is now broken again. I haven’t added any new plugins. Currently, the mobile menu works fine on the homepage, but it doesn’t function on article pages or category pages. Would you be able to help me fix this issue? * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [1 year, 3 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18303357) * Hello [@manzoo](https://wordpress.org/support/users/manzoo/) * This should be simple to determine. Does the mobile menu work with all caching/ optimisation solutions disabled? * Thanks. * Thread Starter [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 3 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18303447) * [@cteduard](https://wordpress.org/support/users/cteduard/) After enabling WP Rocket’s safe mode, the mobile menu is now working again. I will continue to monitor the site to see if it remains stable. Thank you very much for your prompt response! * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [1 year, 3 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18303451) * Hello [@manzoo](https://wordpress.org/support/users/manzoo/) * This would confirm that there’s a configuration issue with the plugin. You may want to follow this article: [https://creativethemes.com/blocksy/docs/troubleshooting/the-case-of-over-optimising-your-website/](https://creativethemes.com/blocksy/docs/troubleshooting/the-case-of-over-optimising-your-website/), to see which options are good to turn on for our software. * Thanks. * Thread Starter [manzoo](https://wordpress.org/support/users/manzoo/) * (@manzoo) * [1 year, 3 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18303547) * Thank you for providing such useful information! I will take a closer look. Thanks! Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Mobile Menu trigger cannot work’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/blocksy/2.1.44/screenshot.jpg) * Blocksy * [Support Threads](https://wordpress.org/support/theme/blocksy/) * [Active Topics](https://wordpress.org/support/theme/blocksy/active/) * [Unresolved Topics](https://wordpress.org/support/theme/blocksy/unresolved/) * [Reviews](https://wordpress.org/support/theme/blocksy/reviews/) * 12 replies * 2 participants * Last reply from: [manzoo](https://wordpress.org/support/users/manzoo/) * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/mobile-menu-trigger-cannot-work/#post-18303547) * Status: resolved