Title: Mobile Problem
Last modified: August 31, 2016

---

# Mobile Problem

 *  Resolved [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/)
 * Hello,
 * I bought your plugin a few minutes ago and after I installed you can not access
   the mobile site, uninstalling the plugin resolves the problem.
 * You can bring myself this problem?
    it is definitely a problem related to your
   plugin.
 * With best regards
 * [http://www.bossbet.it](http://www.bossbet.it)
 * [https://wordpress.org/plugins/betpress/](https://wordpress.org/plugins/betpress/)

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [web-able](https://wordpress.org/support/users/web-able/)
 * (@web-able)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354038)
 * Hello,
 * I’ve just went to your website and I saw the plugin is currently activated and
   both your desktop and mobile versions are running… So I see no problem.
 * Are you sure the problem is caused by BetPress because it seems a little bit 
   strange for me. If yes, could you please explain in more detailed way when exactly
   you see the error (on what page), what is the error (screenshot will be perfect)
   and anything else you think may be helpful.
 * Best regards,
    Nikolay
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354045)
 * Hello Nikolay,
 * I tried to disable Betpress everything works perfectly, unfortunately, only when
   your plugin is active there is the problem.
 * Please help me because it is essential for my work.
    I will also make a donation
   if everything will be fine.
 * Screen: [http://s14.imagestime.com/out.php/i1067437_IMG7884.PNG](http://s14.imagestime.com/out.php/i1067437_IMG7884.PNG)
   
   Screen: [http://s14.imagestime.com/out.php/i1067436_IMG7883.PNG](http://s14.imagestime.com/out.php/i1067436_IMG7883.PNG)
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354046)
 * I just checked out from a Samsung and it seems to work, the problem is only on
   iOS, or iPhone
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354047)
 * I just checked out from a Samsung and it seems to work, the problem is only on
   iOS, or iPhone
 *  Plugin Author [web-able](https://wordpress.org/support/users/web-able/)
 * (@web-able)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354053)
 * It’s getting stranger and stranger. Right now I can’t think of a reason this 
   to happen. And I am not an iOS user so I can’t see it by myself at the moment.
   Will get back to you as soon as I am able to see this live on someone’s iPhone,
   please keep BetPress activated.
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354066)
 * Hello,
 * news?
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354086)
 * Hello,
 * I wanted to inform you that I just did a test on an Iphone 4 and everything works
   properly. The problem is on the Iphone 5 and later.
 * I hope you solve this problem, I repeat that they are also willing to pay or 
   donate money.
 * Help me!
 *  Plugin Author [web-able](https://wordpress.org/support/users/web-able/)
 * (@web-able)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354090)
 * Thank you for your additional information. Today I will have the opportunity 
   to see it live on iPhone 5 and 6
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354099)
 * Hello,
    what’s new?
 *  Plugin Author [web-able](https://wordpress.org/support/users/web-able/)
 * (@web-able)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354108)
 * I was able to see the problem live and unfortunately the problem is not caused
   by Safari but with all browsers under iOS. This problem is really strange for
   me and is something I’ve never faced before and I will give you more information
   as soon as I debug it live (in the next 3-4 days because I need iPhone in order
   to do that)
 *  Thread Starter [Dallas7](https://wordpress.org/support/users/dallas7/)
 * (@dallas7)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354120)
 * Hello
 * problem solved.
 *  Plugin Author [web-able](https://wordpress.org/support/users/web-able/)
 * (@web-able)
 * [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354126)
 * Hi, great to read that! Could you please share what was causing the problem and
   how it was solved?

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Mobile Problem’ is closed to new replies.

 * ![](https://ps.w.org/betpress/assets/icon-256x256.png?rev=1335078)
 * [BetPress](https://wordpress.org/plugins/betpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/betpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/betpress/)
 * [Active Topics](https://wordpress.org/support/plugin/betpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/betpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/betpress/reviews/)

 * 12 replies
 * 2 participants
 * Last reply from: [web-able](https://wordpress.org/support/users/web-able/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/mobile-problem-9/#post-7354126)
 * Status: resolved